Item Number	General Population Norms (n = 25,352)		Managerial and Professional Norms (n = 5,947)		Indian Call Center (n = 401)
4	3.68	0.39	3.67	1.53	3.39	1.53
29	3.17	0.46	3.59	1.54	3.19	1.49
35	2.90	0.44	2.99	1.41	2.82	1.36
36	3.27	0.48	3.04	1.46	2.65	1.34
Total Score	13.02	0.98	13.3	4.73