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. 2013 Oct 11;10(10):4907–4924. doi: 10.3390/ijerph10104907
Item Number General Population Norms (n = 25,352) Managerial and Professional Norms
(n = 5,947)
Indian Call Center
(n = 404)
1 3.94 0.53 3.49 1.53 4.29 1.29
4 3.99 0.40 4.18 1.48 4.41 1.39
5 4.18 0.22 3.89 1.38 4.71 1.24
6 3.98 0.47 3.62 1.45 4.35 1.28
7 4.03 0.29 3.93 1.41 4.46 1.25
Total Score 20.11 1.24 19.12 5.34