Item Number	General Population Norms (n = 25,352)		Managerial and Professional Norms (n = 5,947)		Indian Call Center (n = 401)
5	1.68	0.16	1.63	0.87	1.89	1.04
8	2.15	0.14	2.21	0.91	2.06	0.98
9	2.16	0.26	2.09	0.87	1.92	0.90
10	2.37	0.48	2.12	0.89	1.84	0.99
11	2.25	0.16	2.35	0.89	2.00	1.02
12	2.43	0.46	2.83	0.98	2.37	1.02
13	2.09	0.17	2.14	0.90	1.95	0.91
14	1.86	0.16	1.91	0.90	1.94	1.06
15	2.00	0.19	2.03	0.89	2.32	1.00
16	1.86	0.14	1.83	0.80	1.87	0.93
17	2.00	0.33	2.27	0.87	2.06	0.95
Total Score	23.15	1.38	23.07	2.30