Skip to main content
. 2013 Nov;11(6):517–526. doi: 10.1370/afm.1545

Table 2.

Comparison of Primary Care Assessment Scores in Different Primary Care Organizational Models

Primary Care PCAT Scales (Range of Values) Score Mean (SE) P Value

G-CHC H-CHC P-CHC G-Ha G-Pb H-Pc Alld
First contact: utilization (3–12) 10.27 (0.15) 8.45 (0.13) 8.01 (0.13) <.001 <.001 .048 <.001
First contact: accessibility (4–16) 10.79 (0.2) 10.92 (0.18) 11.92 (0.18) >.999 <.001 <.001 <.001
Continuity of care (4–16) 11.42 (0.17) 11.30 (0.16) 11.69 (0.16) >.999 .829 .261 .216
Coordination of services (4–16) 12.22 (0.23) 11.27 (0.24) 11.40 (0.22) .022 .048 >.999 .016
Coordination: information system (3–12) 9.55 (0.15) 8.74 (0.14) 8.30 (0.14) .001 <.001 .068 <.001
Comprehensiveness: services available (4–16) 12.36 (0.20) 12.48 (0.17) 11.97 (0.17) >.999 .475 .111 .095
Comprehensiveness: services provided (5–20) 14.17 (0.23) 14.09 (0.21) 13.64 (0.21) >.999 .327 .382 .182
Family centeredness (3–12) 9.05 (0.18) 8.86 (0.16) 8.74 (0.16) >.999 .653 >.999 .467
Community orientation (3–12) 7.20 (0.18) 7.03 (0.16) 6.94 (0.16) >.999 .890 >.999 .579
Primary care total scores (33–132) 95.18 (0.99) 90.81 (0.90) 90.69 (0.92) .005 .007 >.999 .002

Note: higher values indicate a more positive experience. Scores are adjusted for duration of usual source of care, presence of medical insurance and chronic disease, health status, sex, age, educational level, employment status, and household income.

CHC = community health center; G-CHC = government-owned CHC; H-CHC = hospital-operated CHC; P-CHC = privately-owned CHC; PCAT = Primary Care Assessment Tool; SE=standard error.

a

t Test comparing G-CHC with H-CHC.

b

t Test comparing G-CHC with P-CHC.

c

t Test comparing H-CHC with P-CHC.

d

F Test comparing differences in primary care assessment scores across all CHC models.