Table 3.

Characteristics of models of PHC for refugees and their corresponding evaluated components

Main characteristics	Evaluated components of the models		List of studies
Service context	Organisational	Specialist service	Ford et al. 1995
		Part of a hospital	Sypek et al. 2008; Samaan 2004
	Location	Urban	Cheng et al. 2011; Department of Health 2011; Grigg-Saito et al. 2010; Australian Resource Centre for Healthcare Innovations 2009; Sheikh & MacIntyre 2009; Smith 2009; Birman et al. 2008; Fox et al. 2005; Eytan et al. 2002; Western Region Health Centre 2001; Mitchell 1997; Clabots and Dolphin 1992
		Rural	Gould et al. 2010; Sypek et al. 2008
		State	Department of Health and Human Services 2010; Samaan 2004
	Partnerships		Cheng et al. 2011; Robson 2011; Australian Resource Centre for Healthcare Innovations 2009; Smith 2009; Samaan 2004; Western Region Health Centre 2001
	Media		Sheikh & MacIntyre 2009
Clinical model	Case management		Robson 2011; Department of Health and Human Services 2010; Australian Resource Centre for Healthcare Innovations 2009; Smith 2009; Birman et al. 2008 Samaan 2004; Cheng et al. 2011; Western Region Health Centre 2001; Mitchell 1997
	Care planning		Cheng et al. 2011
	Outreach		Cheng et al. 2011; Robson 2011; Grigg-Saito et al. 2010; Smith 2009; Birman et al. 2008; Kelly 2008; Pottie & Hosland 2007; Goodkind 2005; Samaan 2004; Mitchell 1997; Ford et al. 1995
	Health checks		Cheng et al. 2011; Robson 2011; Australian Resource Centre for Healthcare Innovations 2009; O’Donnell et al. 2007
	Referral pathways		Cheng et al. 2011; Robson 2011; Australian Resource Centre for Healthcare Innovations 2009; Samaan 2004; Western Region Health Centre 2001; Ford et al. 1995
Workforce	Specialised workers (refugee nurses)		Cheng et al. 2011; Robson 2011; Department of Health and Human Services 2010; Australian Resource Centre for Healthcare Innovations 2009; Smith 2009; Kelly 2008; O’Donnell et al. 2007; Western Region Health Centre 2001
	Training (cross-cultural)		Grigg-Saito et al. 2010; Pottie & Hosland 2007; Western Region Health Centre 2001
	Bilingual workers, interpreters		Cheng et al. 2011; Department of Health and Human Services 2010; Grigg-Saito et al. 2010; Smith 2009; Birman et al. 2008; Fox et al. 2005; Goodkind 2005; Samaan 2004; Eytan et al. 2002; Barrett et al. 2000; Mitchell 1997; Ford et al. 1995; Clabots and Dolphin 1992
	Students and volunteers		Cheng et al. 2011; Pottie & Hosland 2007; Goodking 2005; Samaan 2004
Cost to clients	No-cost or subsidised		Gould et al. 2010; Kelly 2008; Samaan 2004; Ford et al. 1995
Health Services	Screening/prevention		Robson 2011; Department of Health and Human Services 2010; Gould et al. 2010; Geltman and Cochran 2005; Samaan 2004; Ford et al. 1995
	Mental health		Cheng et al. 2011; Robson 2011; Department of Health and Human Services 2010; Companion House 2009; Birman et al. 2008; Sypek et al. 2008; Fox et al. 2005; Goodkind 2005; Samaan 2004; Barrett et al. 2000
	Dental health		Cheng et al. 2011; Department of Health 2011; Robson 2011; Gould et al. 2010; Smith 2009; Kelly 2008; Samaan 2004
	Physical: general practitioner, eye, maternal and child health, infectious disease/immunisation		Cheng et al. 2011; Department of Health 2011; Robson 2011; Australian Resource Centre for Healthcare Innovations 2009; Sheikh & MacIntyre 2009; Kelly 2008; Samaan 2004; Western Region Health Centre 2001; Ford et al. 1995
	Allied health		Cheng et al. 2011; Robson 2011; Smith 2009; Samaan 2004; Western Region Health Centre 2001
	Medical specialist referral		Cheng et al. 2011; Department of Health 2011; Robson 2011; Gould et al. 2010; Australian Resource Centre for Healthcare Innovations 2009; Mitchell 1997
	Health education		Robson 2011; Sheikh & MacIntyre 2009; Smith 2009; Pottie and Hosland 2007; Mitchell 1997; Clabots and Dolphin 1992
Non-health services	Transport		Gould et al. 2010; Smith 2009; Birman et al. 2008; Kelly 2008; Samaan 2004;
	Housing		Cheng et al. 2011; Department of Health 2011; Sypek et al. 2008; Mitchell 1997
	Education and information		Cheng et al. 2011; Department of Health and Human Services 2010; Gould et al. 2010; Australian Resource Centre for Healthcare Innovations 2009; Smith 2009; Pottie & Hosland 2007; Western Region Health Centre 2001; Mitchell 1997; Clabots and Dolphin 1992
	Patient advocacy		Robson 2011; Department of Health and Human Services 2010; Smith 2009; Birman et al. 2008; Kelly 2008; Samaan 2004; Mitchell 1997