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. 2013 Oct 31;9:427–441. doi: 10.2147/TCRM.S54178

Table 4.

Category of tools and practices adopted in literature per field of applications considered in literature

Category of tools and practices Field of application
Total frequency of tools % on total papers
LAB Emergency Radiology Gynecology HG PC Others*
Process management 14 (100%) 4 (100%) 3 (100%) 2 (100%) 11 (100%) 3 (100%) 9 (100%) 46 100%
People and culture 11 (79%) 4 (100%) 3 (100%) 2 (100%) 10 (91%) 3 (100%) 8 (89%) 41 89%
Error management 10 (71%) 3 (75%) 3 (100%) 1 (50%) 9 (82%) 3 (100%) 4 (44%) 33 72%
Quality management 10 (71%) 1 (25%) 1 (33%) 2 (100%) 7 (64%) 0 (0%) 4 (44%) 25 54%
ICT and DSS 4 (29%) 2 (50%) 1 (33%) 0 (0%) 8 (73%) 1 (33%) 6 (67%) 22 48%
Customer/patient management 5 (36%) 3 (75%) 3 (100%) 0 (0%) 2 (18%) 1 (33%) 4 (44%) 18 39%
Compliance 2 (14%) 0 (0%) 1 (33%) 0 (0%) 3 (27%) 1 (33%) 1 (11%) 8 17%
Total number of papers 14 4 3 2 11 3 9 46
% Papers per field of application/total papers 30% 9% 6.5% 4% 24% 6.5% 20%

Note:

*

Aggregated because there was only one paper per field of application.

Abbreviations: DSS, data and systems management; ICT, information and communication technologies; LAB, laboratory; HG, Hospital in General; PC, process of care.