Table 2.

Items concerning setting performance standards (n=276)

Item description	Disagree		Undecided		Agree		Total
	n	%	n	%	n	%	n	%
All health care workers are familiar with the organization’s mission towards clients	28	10.1	55	19.9	193	69.9	276	99.9
I have a clear job description	82	29.7	0	0.0	194	70.3	276	100.0
The performance standards are clear	55	19.9	28	10.1	193	69.9	276	99.9
There are appropriate performance indicators to assess the health care worker’s performance	83	30.1	0	0.0	193	69.9	276	100.0
Targets are set for activities to be achieved in a given period	27	9.8	55	19.9	194	70.3	276	100.0
The performance standards, indicators, and targets are communicated to all departments to ensure that health care workers understand them	55	19.9	55	19.9	166	60.1	276	99.9
This organization regularly reports the performance of standards, indicators and targets to the external stakeholders	82	29.7	28	10.1	166	60.1	276	99.9
All the stakeholders in this organization participate in setting performance standards	82	29.7	28	10.1	166	60.1	276	99.9