Table 1.
Intervention component | Module | Module title | Topic*** |
---|---|---|---|
Health centre |
HCM 00* |
Introduction to HCM |
▪ Accountability |
Management (HCM) |
HCM 01* |
Primary Healthcare (PHC) Fund management |
▪ Budgeting and accounting using the PHC Fund management tool |
|
|
|
▪ Budgeting and accounting – putting it all together |
|
HCM 02 |
Drug Supply |
▪ Principles of the drug distribution system |
|
|
Management |
▪ Forms required in drug distribution cycle |
|
|
|
▪ The ACT Drug Distribution Assessment Tool (ADDAT) |
|
HCM 03 |
Health Information |
▪ Why quality information matters |
|
|
Management |
▪ The information cycle – from patient to patient |
Fever case management |
FCM-T |
Fever case management training |
▪ How to evaluate patients with fever and select patients for Rapid Diagnostic testing |
(FCM) |
|
|
▪ Performing and reading an RDT |
|
|
|
▪ Management of a patient with fever and a positive RDT |
|
|
|
▪ Management of a patient with fever and a negative RDT |
|
|
|
▪ Recognition and referral of patients with severe illness |
|
|
|
▪ Patient education |
|
|
|
▪ RDT storage and monitoring |
|
FCM-S |
Supervision visits |
▪ First supervision visit: within 1 week of training |
|
|
|
▪ Follow-up supervision visits: 6 weeks and 6 months after initial training |
Patient-centered |
PCS 00 |
Introduction to PCS |
▪ Thinking about my role as a health worker |
Services (PCS) |
|
|
▪ Introduction to PCS |
|
|
|
▪ Introduction to Self Observation Activities |
|
PCS 01 |
Communication Skills |
▪ Building Rapport |
|
|
Part 1 |
▪ Active listening |
|
PCS 02 |
Communication Skills |
▪ Asking good questions |
|
|
Part 2 |
▪ Giving good information |
|
PCS 03 |
Building a positive work |
▪ Health Centre Management Changes |
|
|
environment |
▪ Dealing with stress at work |
|
PCS 04 |
Improving the Patient |
▪ Communication Review |
|
|
Visit |
▪ Patient Welcome and Orientation |
|
PCS 05** |
Volunteers: Improving |
▪ Patient Centres Services |
|
|
the Patient Visit |
▪ Welcoming and greeting patients |
▪ Improving patient navigation |
*These two modules are to be covered in the same workshop.
**This workshop was designed for anyone working or volunteering at health centers without medical training.
***For information on learning outcomes for each module, please see the summary of training and manuals online at http://www.actconsortium.org.