Table 5.
Patients’ rating of care quality over groups and study time
| |
Intervention departments |
Control departments |
Significance tests |
||||||
|---|---|---|---|---|---|---|---|---|---|
| |
Baseline |
Follow-up |
Baseline |
Follow-up |
Group x Time |
||||
| |
N = 410 |
N = 604 |
N = 286 |
N = 281 |
(ANOVA) |
||||
| Indicators of patient care quality | M | SD | M | SD | M | SD | M | SD | F(df = 1); p |
| 1 Organization of physicians’ care |
4.20 |
.82 |
4.23 |
.75 |
4.13 |
.76 |
4.01 |
.84 |
3.67; .056† |
| 2 Quality of information from physicians | 4.08 | .83 | 4.16 | .77 | 3.88 | .88 | 3.93 | .81 | 0.14; n. s. |
Note: N, Number of patients; M, Mean; SD, Standard deviation; Scale Range 1 = “not at all” 5 = “yes, very much”; †p < .10 Significance level.