Table 1. A comprehensive set of four different views of a business, according to Eriksson and Penker30 .
| View | Focus |
|---|---|
| Business Vision View | overall vision, goal structure and key obstacles |
| Business Process View | activities and value creation, process-process and process-resource interactions |
| Business Structural View | structures among resources |
| Business Behavioural View | individual behavior of resources and processes |