Table 2.
Key outcome measures and data source.
| Category | Outcome measure | Data source |
| System Outcomes | Reason for 911 call (ie, breathing, falls, other) | LTCF charts |
| Percentage of patients transported who had no visit from a family physician in LTCF within 1 and 4 weeks prior to transport to emergency department | LTCF charts | |
| Number of times family physician attended a team meeting during study time period | LTCF charts | |
| Family physician visits to patient 3 months prior to most recent Emergency Health Service call | LTCF charts | |
| Number of notes in chart from family physician during time period | LTCF charts | |
| Health care profession who made on-site assessment | LTCF charts | |
| Any investigations (ie, diagnostic imaging, blood work, other) 7 days prior to Emergency Health Service call | LTCF charts | |
| LTC-CGA present | LTCF charts; Hospital charts | |
| Percentage of cases where facility was able to reach the family physician prior to Emergency Health Service call | LTCF charts | |
| Percentage of cases with an onsite assessment by a family physician prior to Emergency Health Service call | LTCF charts | |
| Number of times Emergency Health Service (ECP and/or emergency paramedics) involved during time period | LTCF charts | |
| Number of patients transported to emergency department by ambulance | LTCF charts; EHS database | |
| Proportion of patients who are transported to emergency department who have advance comfort care directive requesting no transfer to hospital/acute care | LTCF charts; EHS database | |
| Whether LTC-CGA sent with resident to emergency department | Hospital charts | |
| If ECP involved in call | EHS database | |
| If ECP involved, whether they consulted with EHS physician | EHS database | |
| If ECP involved, whether they consulted with family physician | EHS database | |
| Length of Emergency Health Service call | EHS database | |
| Ambulance offload time in emergency department | EHS database; Hospital charts | |
| Length of stay in emergency department | Hospital charts | |
| Percentage of residents who were transported to emergency department that were admitted to hospital | Hospital charts | |
| Length of stay in hospital | Hospital charts | |
| Percentage of transferred residents who returned to LTCF upon hospital discharge | LTCF charts; Hospital charts | |
| Clinical and Quality of Care | Number of assessments and treatments provided by Emergency Health Service | EHS database |
| Admitting diagnosis | Hospital charts | |
| Death rate in hospital | Hospital charts | |
| Influenza vaccination rates | LTCF charts | |
| Rates of falls | LTCF charts | |
| Pressure wound care | LTCF charts | |
| Polypharmacy rates | LTCF charts | |
| Safety Outcomes | Relapse rate back to Emergency Health Service system (number of patients seen by ECP and/or paramedics and not transported who had unexpected repeat 911 call made for them within 48 hours for a related reason) | EHS database |