TABLE 1.
Interview Sample (n = 51) and Dimensions Associated with the Six PCMH Study Practices
| Practice 1 (66% provider staff)a | Practice 2 (60% provider staff) | Practice 3 (46% provider staff) |
| 9 interviews (4 providers, 4 nurses, 1 practice manager) | 7 interviews (3 providers, 2 nurses, 1 secretary, 1 practice manager) | 10 interviews (6 providers, 2 nurses, 1 care coordinator, 1 practice manager) |
| Recent level 3 PCMH | Recent level 3 PCMH | Level 3 PCMH |
| Suburban clientele | Urban, poorer clientele | Suburban clientele |
| Family medicine only | Internal medicine only | Family medicine only |
| Practice 4 (50% provider staff) | Practice 5 (46% provider staff) | Practice 6 (100% provider staff) |
| 6 interviews (2 providers, 3 nurses, 1 practice manager) | 8 interviews (5 providers, 2 nurses, 1 practice manager) | 5 interviews (2 providers [1 twice], 1 nurse, 1 practice manager) |
| Level 2 PCMH | Recent level 3 PCMH | Recent level 3 PCMH |
| Rural clientele | Urban, poorer clientele | Rural/suburban clientele |
| Family medicine only | Family medicine only | Family medicine only |
| Other interviewees: | ||
| 1. Two interviews each with the clinical quality supervisor for the primary care network and the clinical quality analyst for the network (n = 4). | ||
| 2. Interviews with one practice manager and one physician from a seventh PCMH level 3 practice (physician also oversees PCMH implementation for network) (n = 2). | ||
Notes: All practices included in the study were part of a larger organization that helped manage the administrative and staffing requirements for each practice, although each practice was fiscally responsible for funding all its office staff and administrative demands. Physicians and staff in the practice worked directly for this larger umbrella organization, although the doctors as a whole were its ultimate controlling and decision-making group. In this way, the practices were members of an “independent practice association” type of organization.
This number is the percentage of total provider staff (i.e., physicians, nurses, and physician assistants) interviewed in a practice.