Table 2.
Internal-consistency reliability of the Cebuano CSQ-8 (n = 100)
|
The last baby delivery |
The 2
nd
-to-last delivery |
||
---|---|---|---|---|
|
Cronbach’s alpha = 0.85 |
Cronbach’s alpha = 0.86 |
||
Items (Abbreviated) | Corrected item-total correlation | Cronbach’s alpha if item was deleted | Corrected item-total correlation | Cronbach’s alpha if item was deleted |
1. Quality of service |
0.54 |
0.84 |
0.59 |
0.85 |
2. Kind of service |
0.61 |
0.83 |
0.57 |
0.85 |
3. Met need |
0.63 |
0.83 |
0.61 |
0.84 |
4. Recommend to a friend |
0.58 |
0.84 |
0.68 |
0.84 |
5. Amount of help |
0.68 |
0.82 |
0.66 |
0.84 |
6. Deal with problems |
0.53 |
0.84 |
0.60 |
0.85 |
7. Overall satisfaction |
0.67 |
0.83 |
0.65 |
0.84 |
8. Come back |
0.52 |
0.84 |
0.64 |
0.85 |
Suitability for factor analysis |
|
|
|
|
|
Kaiser-Meyer-Olkin value = 0.82 |
|
Kaiser-Meyer-Olkin value = 0.85 |
|
Bartlett’s Test of Sphericity: p < 0.001 | Bartlett’s Test of Sphericity: p < 0.001 |