Table 4.

Perceived effect of capitation on health provision

Variables	Frequency	Percentage
Happy with current service provision?
– Yes	45	83.3
– No	9	16.7
Clients assessing service with NHIS card since capitation?
– Yes	52	96.3
– No	2	3.7
How will capitation help providers?*
– Simplifying claims processing	12	22.2
– Sharing financial risk between schemes, providers, subscribers and the introduction of managed competition for providers and choice for patients to increase responsiveness of the health system	20	37.0
– Improving efficiency and effectiveness of health services through more rational resource use and also better provider – patient relationship.	21	38.9
– Improving primary health (PHC) delivery and quality of care and promoting business growth & development	16	29.6
– Other	3	5.6
Think people like capitation?
– Yes	3	5.6
– No	51	94.4
Turn up of clients increased under capitation as compared to the G-DRG?
– Yes	3	5.6
– No	51	94.4
Do you think capitation is an improvement on the NHIS?
– Yes	30	55.6
– No	24	44.4
Do you agree that an acceptable level of quality is being offered by all primary care facilities to all members
– Yes	48	94.1
– No	3	5.9
Will providers reduce the number of request for diagnostic test for their clients?
– Yes	9	17.7
– No	42	82.3
Please provide reasons
– Because the provider would want to make profit out of the money given?	23	42.6
– Because the provider would want to outsmart the NHIA?	9	16.7
– Because the provider would want to save the reagents for the non NHIS clients?	14	25.9
– All of the above	8	14.8
Has capitation reduced workload in terms of claims processing
– Yes	42	82.3
– No	9	17.7
Extent of reduction in workload
– Up to 20%	12	28.6
– 30-50%	30	71.4

(*) = multiple response.