Table 1.
Incident or Issue Reported | Occurrence % (n) |
---|---|
Content issues | |
Request to change or correct order sentences, non-ASP content | 47(204) |
Request to change or correct order sentences, ASP content | 1(4) |
Technical issues | |
Hardware issues, security access | 18 (79) |
Documentation, printing of reports and forms not pertaining to CPOE | 14 (59) |
Interface issues | |
Monitoring System Change (Dashboard, Tracking Board) | 7 (30) |
Training gap, requests for one-on-one assistance | 7 (29) |
Workflow issue in specific units or with patient transfer | 7 (32) |
Total | 100 (437) |