Table 1.

Incident tickets cataloged in CPOE implementation command center.

Incident or Issue Reported	Occurrence % (n)
Content issues
Request to change or correct order sentences, non-ASP content	47(204)
Request to change or correct order sentences, ASP content	1(4)
Technical issues
Hardware issues, security access	18 (79)
Documentation, printing of reports and forms not pertaining to CPOE	14 (59)
Interface issues
Monitoring System Change (Dashboard, Tracking Board)	7 (30)
Training gap, requests for one-on-one assistance	7 (29)
Workflow issue in specific units or with patient transfer	7 (32)
Total	100 (437)