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. 2014 Jan 17;9:14. doi: 10.1186/1748-5908-9-14

Table 2.

Example research topics for optimizing audit and feedback

Factors related to context and/or recipient
Characteristics of the recipient
• Engagement in audit and/or in feedback design
 
• Goal orientation of recipients
 
• Degree of motivation to improve performance
 
• Training of recipients to understand and act on feedback
 
• Profession of recipient and/or multi-disciplinary feedback
Characteristics of the setting
• Location (e.g., hospital versus clinic, national setting)
 
• Organizational resources
 
• Size of the team responsible for outcomes of interest
Co-interventions
• Time and/or standardized support to reflect upon feedback
 
• Impact of combining A&F with one of the following:
 
• Incentives or penalties (financial, CME, licensing)
 
• Tools and practise aids (clinical decision tool)
 
• Education (academic detailing, group learning)
 
• Practice redesign (coaches, facilitation, mentorship)
Factors related to intervention design
Nature of delivery of the information
• Mode of delivery of feedback (e.g., paper, electronic, face-to-face)
 
• Length, duration
 
• Perceived credibility of the source and/or competence of the presenter
 
• Different sources (peer versus supervisor versus external group)
 
• Frequency of feedback
 
• Role of social pressure, dissemination/visibility of information to peer-group
Nature of the content
• Sign of the message (positive versus negative)
 
• Graded feedback (starting positive)
 
• Type of benchmarks and/or comparison information
 
• Type action plans or correct solution information
 
• Level of aggregation of feedback data (individual versus team)
 
• Role for intermediate outcomes/process measures versus patient-level outcomes
Characteristics of the targeted behaviours
• Perceived importance of the target relative to other priorities
 
• Observability of improvement (whether impact of using a new practice can be seen quickly)
 
• The degree to which the recommended practice requires changes in habits and routines
  • Complexity of targeted behaviours (number of indicators reported or behavioural changes required and skill level necessary for desired behaviour change)