Table 1.

Summary of items included in the data tools.

Data tool	Items included
Focus group discussion topic guide	Experiences with regulatory staff How specialized drug shop (SDS) operators respond to different actions by regulators Influence from clients How SDS operators balance profit incentive and compliance
In-depth interview topic guide for front-line staff	Inspections experiences and relationships with SDSs Responsiveness to differences in practice environments of SDSs Responsiveness to different regulatory behaviours of SDSs Effects of organizational incentives on performance Relationships with other front-line staff
In-depth interview topic guide for national managers	Understanding of what happens at enforcement level Structure and management of regulatory organization Opinions on how enforcement should be strengthened