Table 4.
Reasons for visiting a pharmacy (all patients completing the survey, n = 921)
| Reason for visiting a pharmacy** | Number of patients | Proportion of total (n = 921) |
|---|---|---|
| Convenient location |
542 |
59% |
| Convenient opening hours |
399 |
43% |
| Prefer the pharmacy environment and/or staff |
207 |
22% |
| Saw the service advertised in-store |
127 |
14% |
| Inconvenient getting to a surgery |
115 |
12% |
| Employer-purchased voucher |
51 |
6% |
| Spur of the moment decision |
29 |
3% |
| Vaccine available |
24 |
3% |
| Staff member |
16 |
2% |
| Previous experience |
13 |
1% |
| Trust pharmacist |
12 |
1% |
| Not eligible at their GP |
11 |
1% |
| Other* |
94 |
10% |
| Total responses | 1640 |
*Other reasons given included patient referred to a pharmacy, the pharmacy being less expensive than elsewhere, more appointments available, surgery waiting times, pharmacist recommendation and word of mouth.
**Note some patients gave more than one reason and therefore the total responses (1640) exceed the number of patients who responded to this question (921).