Table 2.
Mean (M) and standard deviation (SD) of KOPRA items and scales
| KOPRA items | M | SD |
|---|---|---|
| Scale: Patient participation and patient orientation (PPO) | 76.65 | 18.76 |
| Set treatment and therapy measures in a joint discussion with you. | 4.31 | 0.79 |
| Weigh the advantages and disadvantages of different treatment options with you. | 4.27 | 0.82 |
| Discuss the treatment plan with you. | 4.21 | 0.84 |
| Discuss the next stage of treatment with you. | 4.20 | 0.84 |
| Ask you what helped you in your treatment and what did not. | 4.18 | 0.85 |
| Explain the procedure of your treatment to you thoroughly. | 4.15 | 0.89 |
| Ask you everything about your illness. | 4.04 | 1.03 |
| Summarize the results at the end of a discussion with you. | 4.00 | 1.06 |
| Ask you how you assess the results of treatment. | 3.98 | 0.91 |
| Explain the procedure for your treatment. | 3.96 | 0.99 |
| Sometimes address personal issues related to your illness. | 3.44 | 1.22 |
| Scale: Effective and open communication (EOC) | 83.35 | 16.44 |
| Inform you openly and directly about things concerning your illness that could be stressful (eg, side effects of a treatment). | 4.49 | 0.72 |
| Listen carefully when you want to say something. | 4.45 | 0.78 |
| Inform you at the end of treatment about the further treatment of your illness. | 4.42 | 0.78 |
| Enable you to ask questions. | 4.42 | 0.72 |
| Explain to you exactly what your diagnosis means. | 4.39 | 0.81 |
| Always tell you everything about your illness, even if it is unpleasant. | 4.36 | 0.80 |
| Ask you at the beginning of treatment to discuss all of your symptoms in detail. | 4.31 | 0.81 |
| Ask about all your symptoms. | 4.19 | 0.89 |
| Ask whether you experience pain during therapy/treatment. | 4.18 | 0.86 |
| Ask you what you want to know about your treatment. | 4.07 | 0.97 |
| Scale: Emotionally supportive communication (ESC) | 54.38 | 21.85 |
| Exude calm during talks. | 3.69 | 1.00 |
| Give you encouragement during talks. | 3.38 | 1.10 |
| Sometimes laugh when talking with you. | 3.17 | 1.19 |
| Always be very even-tempered during talks. | 3.12 | 1.01 |
| Always greet you warmly. | 2.91 | 1.13 |
| Always be optimistic and upbeat during talks with you. | 2.75 | 1.14 |
| Scale: Communication about personal circumstances (CPC) | 36.98 | 23.68 |
| Ask about your personal circumstances in order to find out something about you. | 2.88 | 1.18 |
| Try to develop a personal relationship with you. | 2.74 | 1.23 |
| Sometimes speak with you on a personal level. | 2.46 | 1.18 |
| Occasionally talk to you about private matters. | 2.16 | 1.09 |
| Sometimes talk with you about things that have nothing to do with your illness. | 2.15 | 1.14 |
Notes: KOPRA items are shown in order of preference within the scales, important aspects of communication first. Instruction: ‘‘On the following pages of this questionnaire we would like you to tell us what is important to you personally when talking with your physician, and what is less important. We are interested in your personal opinion. In this questionnaire you should assess how important various actions of your physician are to you, not whether your physician demonstrates this behavior. Please indicate below how important you consider the given behavior of your physician. Your physician should …’’. Response categories: 1= not so important, 2= somewhat important, 3= important, 4= very important, 5= extremely important. Range for all KOPRA scales: 0–100. Higher mean values indicate higher preferences. Adapted with permission of Elsevier. Farin E, Gramm L, Kosiol D. Development of a questionnaire to assess communication preferences of patients with chronic illness. Patient Educ Couns. 2011;82:81–88.34
Abbreviation: KOPRA, (Kommunikationpraeferenzen) communication preferences of patients with chronic illness.