Table 2.

Energy and environmental management matrix.

Level	Energy and environmental policy	Organising	Staff motivation	Tracking, monitoring, and reporting systems	Staff awareness/training and promotion	Investment
4	Active commitment of top management. Energy management and environmental performance fully integrated into management structure	Clear delegation of responsibility for energy consumption and environmental performance	Formal and informal channels of communication regularly exploited by energy and environmental managers and staff at all levels	Comprehensive system sets targets, monitors consumption, identifies faults, quantifies savings, and provides budget tracking	Marketing the value of energy efficiency and environmental management practice both within the organisation and outside it	Positive discrimination in favour of energy saving and “green” schemes
3	Formal policy, but no active commitment from top management	Energy and environmental managers accountable to appropriate committee	Energy and environmental committee used as main channel together with direct contact with major users	Monitoring and targeting reports for individual premises based on submetering, but energy savings and waste reductions not reported effectively to users	Program of staff training, awareness, and regular publicity campaigns	Cursory appraisal of new building, equipment, and refurbishment opportunities
2	Unadopted policy set by energy and environmental managers	Designated energy and environmental managers, reporting to ad hoc committee, but line management and authority unclear.	Contact with major users through ad-hoc committee chaired by senior departmental manager	Monitoring and targeting reports based on supply meter data	Energy and environmental unit have ad-hoc involvement in budget setting. Some ad-hoc staff awareness and training	Investment with short term pay back only
1	An unwritten set of guidelines. Energy and environmental management the part-time responsibility of someone with limited authority and influence	Informal contacts between energy and environmental managers and a few users	Cost reporting based on invoice data	Managers compile reports for internal use within technical department	Informal contacts used to promote energy and environmental efficiency	Only low-cost measures taken
0	No explicit policy. No managers or any formal delegation of responsibility	No contact with users	No information system	No accounting for energy consumption and waste generation	No marketing or promotion of energy and environmental efficiency	No investment in increasing energy and environmental efficiency