Table 1.
Demographics for All Patient Portal Message Users (Follow-Up Available for More Than 4 Months) Compared with the Subgroup of Long-Term Users (Follow-Up Available for Over 1 Year)
| PERCENTAGE (COUNT) | |||
|---|---|---|---|
| PATIENT PORTAL MESSAGE USER GROUP | ALL PATIENTS, FOLLOW-UP GREATER THAN 4 MONTHS (N=2,357) | LONG-TERM USER SUBGROUP, FOLLOW-UP GREATER THAN 1 YEAR (N=1,219) | P VALUEa |
| Age (years) | |||
| 18–34 | 24.8 (585) | 24.9 (303) | 0.99 |
| 35–45 | 21.6 (510) | 22.9 (279) | 0.40 |
| 46–64 | 44.8 (1,057) | 44.4 (541) | 0.80 |
| 65 and over | 8.7 (205) | 7.9 (96) | 0.41 |
| Female | 74.3 (1,752) | 75.0 (914) | 0.69 |
| White | 95.3 (2,246) | 95 (1,158) | 0.68 |
| Mayo employee | 75 (1,768) | 78.1 (952) | 0.04 |
| Resident local county | 83.8 (1,974) | 83.2 (1,014) | 0.67 |
| e-Visit used | 25.2 (594) | 30.1 (367) | 0.002 |
| Message count 5 or more | 17.1 (402) | 23.7 (289) | <0.0001 |
| Charlson index 1 or more | 41.5 (977) | 40.9 (498) | 0.75 |
a
Two-sample test for proportions.
e-visit, electronic visit.