Table 4.

Linear regression results

	Beta* (Std. error)	P-value
Management and leadership	0.072 (0.084)	0.390
Strategic quality planning	0.297 (0.099)	0.003 **
Quality management	-0.079 (0.072)	0.274
Human resource utilization	0.073 (0.083)	0.378
Customer satisfaction	0.412 (0.063)	<0.001 **
Accreditation
Accreditation impact	-0.163 (0.084)	0.055
Staff involvement	0.309 (0.105)	0.004 **
Accreditation awareness	0.036 (0.063)	0.569

*The model was controlled for gender, experience at the center, and position.

**Bold and italic formatting indicates significant p-values.