Table 3. Percentage of respondents' ranking of features affecting trust.
Synset | Rank Order of Features | Ranking Mean | ||
First | Second | Third | ||
Competence | 25% | 31% | 26% | 27.4% |
Relationship and communication | 51% | 47% | 51% | 49.7% |
Accessibility | 24% | 14% | 14% | 17.3% |
Health system | 0% | 8% | 9% | 5.6% |