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Respondents’ Use Of Help To Narrow Down Plan Choices In Massachusetts’s Health Connector, 2010
| Percent | |
|---|---|
| Had help | 34 |
|
| |
| Sources used (by those who had help) | |
| Friend or family member | 64 |
| Employer | 16 |
| Connector telephone help line | 14 |
| Broker or agent | 11 |
|
| |
| Did not have help | 66 |
| Wished had had help (of those who did not have help) | |
| Yes | 30a |
| No | 70 |
SOURCE Authors’ analysis of weighted survey data. NOTE N = 393.
20 percent of all survey respondents.
