Table 9.

Secure Messaging content topic by veteran-selected category.

Category	n	Secure Messaging content topic
General	36	condition management/report, specialty/procedure request, correspondence request, medication refill request, test results, appointment requests, treatment/appointment follow-up (2 messages sent to check if previous messages were received; 1 to report of being removed from team on the secure messaging recipient list)
Appointment	15	confirmations, cancellations, specialty appointment requests
Medication	10	refill requests, medication inquiries
Test	1	test request