TABLE 2.
No-show intervention descriptive statisticsa
| Interventions attempted | nb | Initial no-show (STD) | Post-no-show (STD) | No-show difference (STD) |
|---|---|---|---|---|
| All | 37.4% (.15) | 20.0% (.11) | 17.4% (.12) | |
| Reminder calls | 42 | 36.3% (.18) | 19.5% (.15) | 16.8% (.12) |
| Behavioral engagement strategies | 11 | 42.8% (.11) | 22.1% (.11) | 20.7% (.12) |
| Reduce wait time | 11 | 41.7% (.19) | 21.2% (.0) | 20.2% (.11) |
| Streamline admissions | 8 | 47.6% (.16) | 27.8% (.03) | 19.8% (.12) |
| Add capacity | 6 | 44.0% (.15) | 19.7% (.09) | 24.3% (.11) |
| Create welcoming environment (through décor changes) | 6 | 28.7% (.12) | 22.8% (.09) | 5.9% (.08) |
| Collaborate with referrers | 4 | 50.0% (.14) | 29.3% (.05) | 20.7% (.09) |
a
Treatment organizations could implement more than one intervention.
b
Number of treatment organizations who implemented the intervention.