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. 2013 Jan;95(1):5–7. doi: 10.1308/003588413X13511609956372

Table 2.

Methods for improving response rates in postal and electronic questionnaires 2

Postal Electronic
Monetary or non-monetary incentives Non-monetary incentives
Teaser on the envelope Personalised questionnaires
Pre-notification Include pictures
Follow-up with another copy included Not including ‘survey’ in subject line
Handwritten addresses Male signature
University sponsorship White background
Use recorded delivery Short questionnaire
Include return envelope Offer of results
Avoid sensitive questions Statement that others have responded