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. 2013 Dec;103(Suppl 2):e11–e24. doi: 10.2105/AJPH.2013.301623

TABLE 3—

Purposes for Which Information Technologies Were Used by Homeless Persons

Type of Technology and Reference Sample Size Respondents and Setting Methods (Response Rate) Purposes for Which Respondents Were Using Technology (%)
Mobile phone
 Eyrich-Garg27,ab 100 Unsheltered men and women in Philadelphia, PA Survey (98%) Connect with family (70%)
Connect with friends (34%)
Sense of safety (for health and crime-related emergencies, etc.; 32%)
Employment (seeking, checking on hours, receive call from boss, etc.; 23%)
Connect with helping professionals (case worker, physician, etc.; 16%)
Other: seek stable housing, to help stay clean of drugs (percentage not provided)
(Percentages are based on the 44 mobile phone users.)
 Le Dantec and Edwards30 13 Homeless adults from outreach centers (location not reported) Qualitative interviews including photoelicitation techniques40 Keep in touch with friends and family
Identity management tool (i.e., a sign of social status)
(No percentages reported.)
 Rice et al.36,c 169 Homeless adolescents in Los Angeles, CA Survey (NA) Talk to friends or associates from home (50.9%)
Talk to siblings, cousins, or other family members (42.6%)
Talk to parents (41.4%)
Talk to friends or associates from the streets (37.9%)
Talk to potential employers (24.3%)
Talk to friends or associates met online (23.1%)
Talk to case workers, social workers, or staff at youth agencies (17.2%)
Talk to current employers (11.8%)
Computer, Internet, and e-mail
 Eyrich-Garg28,b 100 Unsheltered men and women in Philadelphia, PA Survey (NA) Business purposes (searching information on employment, affordable housing, medical conditions, etc.; 94%)
Leisure (surfing the Internet, playing games, listening to music, watching videos, etc.; 77%)
E-mail friends and family (45%)
Use social networking Web sites (15%)
Word processing (15%)
E-mail for leisure purposes (11%)
(Percentages are based on the 47 respondents who had used a computer in the past 30 d)
 Miller et al.31 7 Homeless men who just completed a shelter work readiness program in Philadelphia, PA Qualitative interviews Build life skills (i.e., managing stress and time, doing Internet research, organizing personal documents, writing résumés)
Leisure gaming
E-mail
Develop a business
Personal budgeting
(No percentages reported.)
 Rice et al.38,d 201 Homeless adolescents in Los Angeles, CA Survey (NA) Use e-mail to communicate with friends or associates from home (44.8%), friends or associates from the streets (36.8%), nonparental family members (36.3%), friends or associates met online (34.8%), and parents (30.9%)
Use social networking Web sites to communicate with friends or associates from home (59.7%), friends or associates met online (42.8%); nonparental family members (42.3%); friends or associates from the streets (40.8%); and parents (18.9%)
Seek sex partner onlinee (25.4%)
(Percentages are based on the 194 Internet users)
 Barman-Adhikari and Rice25,c 169 Homeless adolescents in Los Angeles, CA Survey (NA) Receive forwarded health information (75.4%)
Connect with home-based peers (66.4%)
Look online for general health information (61.0%)
Connect with street-based peers (52.7%)
Connect with online peers (47.9%)
Look online for information on HIV and sexually transmitted infection (47.3%)
Look online for sex-related information (40.7%)
Connect with parents (34.1%)
Talk about sex in online social networks (27.5%)
Look online for HIV testing information (23.3%)
 Moser32 13f Homeless and nonhomeless users of computers installed in homeless shelters in Calgary, Alberta Qualitative interviews Pass time during the day
E-mail to keep in touch with friends and family
Mitigate the social stigma of being homeless
Surf the Internet
Listen to music
Look for jobs
Develop a personal business
Obtain education
Word processing
(No percentages reported.)
Social networking technologiesg
 Rice et al.37,h 136 Homeless adolescents in Los Angeles, CA Survey (91%) Keep in touch with homeless peers (100%), home-based peers (74%), parents (50%), and case workers (44%)
 Young and Rice39,d 201 Homeless adolescents in Los Angeles, CA Survey (NA) Used social networking Web sites (percentages based on n = 175 respondents): MySpace (78.1%), Facebook (29.9%), and Twitter (10.0%)
Communicate with friends online about (percentages based on 175 respondents): love and relationships (45.8%); videos (30.9%); drinking, drugs, or partying (30.4%); sex (27.9%); school (27.9%); being homeless (20.9%); and safe sex (6.0%).
Use social network sites to find sex partners (22.8%; percentages based on 136 respondents)
 Rice et al.35,h 136 Homeless adolescents in Hollywood, CA Survey (91%) Connect via social networking technologies to home-based peers (mean = 1.54; SD = 2.21), home-based friends (mean = 0.59; SD = 1.22), street-based peers (mean = 0.57; SD = 1.15), and street-based friends (mean = 0.38; SD = 0.89)i
 Rice34 103 Sexually active homeless adolescents in Los Angeles, CA Survey (NA) Use of social networking technologies (Internet, texting, phone) to interact with home-based peers reported by “slightly more than half” of the sample.

Note. NA = not available.

a

In this study, mobile phone use included calling and texting.

b

These 2 articles reported data from the same participants but are described in separate rows because each emphasizes a different technology.

c

These 2 articles reported data from the same participants but are described in separate rows because each emphasizes a different technology.

d

These 2 articles reported data from the same participants but are described in separate rows because each emphasizes a different technology.

e

This was based on a question that did not differentiate between e-mail and social network sites; it read, “Have you ever used the Internet to find someone to have sex with?”

f

Complete study sample was 42 but only 13 of these were homeless persons. The remainder were staff and other key informants.

g

Social networking technologies refers to Internet, mobile phones, and texting.

h

These 2 articles reported data from the same participants but are described in separate rows because each emphasizes a different technology.

i

The means refer to the number of contacts of a given type in the electronic social network.