Table 5.
Within and between-group analysis of scale mean scores at T0 and T1
|
Satisfaction with care |
Experimental group |
|
Control group |
|
Δ Group |
||
|---|---|---|---|---|---|---|---|
| T0 (sd) | T1 (sd) | Δ | T0 (sd) | T1 (sd) | Δ | p | |
| Care arrangements |
3.3 (0.48) |
3.3 (0.52) |
0.03 |
3.4 (0.47) |
3.3 (0.39) |
-0.09 |
- |
| Information/involvement |
3.3 (0.60) |
3.2 (0.73) |
-0.12 |
3.2 (0.69) |
3.3 (0.41) |
0.07 |
- |
| Personal interaction |
3.3 (0.46) |
3.4 (0.46) |
0.07 |
3.4 (0.31) |
3.4 (0.38) |
0.02 |
- |
| Professionalism |
3.5 (0.50) |
3.4 (0.57) |
-0.06 |
3.6 (0.45) |
3.5 (0.43) |
-0.05 |
- |
| Client-centeredness |
3.4 (0.55) |
3.4 (0.54) |
0.05 |
3.5 (0.46) |
3.4 (0.36) |
-0.10 |
- |
| Additional assistance |
2.9 (0.76) |
2.9 (0.72) |
-0.04 |
2.8 (0.85) |
3.0 (0.55) |
0.23 |
- |
|
Satisfaction with support | |||||||
| Information |
2.1 (1.08) |
1.9 (0.98) |
-0.18 |
2.6 (1.30) |
2.2 (0.88) |
-0.41 |
- |
| Being involved |
2.5 (0.92) |
2.8 (0.87) |
0.31* |
2.8 (0.93) |
3.1 (0.72) |
0.25# |
- |
| Professionalism |
3.3 (0.54) |
3.4 (0.39) |
0.15 |
3.4 (0.44) |
3.4 (0.45) |
0.00 |
- |
| Communication/accessibility |
3.2 (0.81) |
3.2 (0.88) |
-0.01 |
3.3 (0.78) |
3.5 (0.58) |
0.12 |
- |
| Attention to health/support | 2.2 (1.08) | 2.7 (1.26) | 0.50# | 3.1 (0.77) | 2.8 (0.82) | -0.32 | - |
#p < 0.10; *p < 0.05; **p < 0.01; ***p < 0.001.
sd = standard deviation; Δ = difference between T0 and T1; Δ Group = difference between groups.