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. 2014 Mar 26;14:136. doi: 10.1186/1472-6963-14-136

Table 5.

Attributes of models for palliative care recommended by national policy documents from OECD countries available in English

Country Attributes of palliative care service delivery recommended by national policy
Australia [23]
• Provide enhanced, coordinated support for carers, volunteers, communities of carers and carer respite
• Provide coordinated, flexible local care delivery for people at the end of life regardless of where they live and address any barriers
• Further improve the skill and confidence of the generalist workforce
• Enhance online palliative care support to ensure adequate numbers of skilled palliative care specialist providers across all disciplines
• Include end of life and palliative care competencies in all care worker training packages
• Enhance and legitimise the role of specialist consultancy services in providing direct clinical advice, education and training, advocacy for end of life issues and training places
• Record and track advance care planning within electronic health records
• Develop sustainable models of quality palliative care in the private sector
• Develop the role of the general practitioner in palliative care
• Undertake further research and ongoing monitoring of the relative cost of care
Canada [79]
• Availability and access to services
• Education for healthcare providers
• Ethical, cultural and spiritual considerations
• Public education and awareness
• Support for family, caregiver and significant others
Ireland [80]
• Provision of physical, psychological, social and spiritual support, with a mix of skills, delivered through a multi-professional, collaborative team approach
• Patients and families are supported and involved in management plans
• Patients are encouraged to express their preference about where they wish to be cared for and where they wish to die
• Carers and families are supported through the illness into bereavement
• The overall whole time equivalent (WTE) SPC nurse to bed ratio should not be less than 1:1
• In each day care centre, there should be a minimum of one WTE SPC nurse to every 7 daily attendees.
• There should be a minimum of one WTE specialist palliative care nurse per 150 beds in each acute general hospital
• There should be a minimum of one WTE specialist palliative care nurse in the community per 25,000 populations.
• There should be at least one WTE physiotherapist per 10 beds in the specialist palliative care inpatient unit, with a minimum of one physiotherapist in each unit
• There should be a minimum of one WTE community physiotherapist specialising in palliative care per 125,000 population. This post should be based in the specialist palliative care unit
• There should be at least one WTE occupational therapist per 10 beds in the specialist palliative care inpatient unit, with a minimum of one occupational therapist in each unit.
• There should be a minimum of one WTE community occupational therapist specialising in palliative care per 125,000 populations. This post should be based in the specialist palliative care unit
• There should be at least one WTE social worker employed per 10 beds in the specialist palliative care unit, with a minimum of one social worker in each unit
• There should be a minimum of one WTE community social worker specialising in palliative care per 125,000 population. This post should be based in the specialist palliative care unit
• Specialist palliative care services in all other settings, including general hospitals and the community, should be based in or have formal links with the specialist palliative care unit
• All specialist palliative care units should provide day care facilities for patients and carers
• Appropriate transport should be provided for patients to and from the centre
• There should be one point of entry to hospital services for palliative care patients, and subsequent referrals should be speedily organised
• In Accident and Emergency, the patient’s condition should be rapidly assessed, and the patient should be referred to the appropriate team without delay
• The specialist palliative care team in the community should be an inter-disciplinary consultant-led team
• The specialist palliative care team should be based in, and led by, the specialist palliative care unit in the area
• Specialist palliative care nurses should provide a seven-day service to patients in the community
• Arrangements should be made for the transport of patients receiving palliative care to different care settings, when required
• Bereavement support should begin early in the disease process, long before the death of the patient.
• Multidisciplinary assessment to ensure that all needs are identified early and individualised plan is established
• Allocate a care coordinator to each dying person
• Provide access to clinical care for each dying person (medical services, respite care, counselling, etc.)
New Zealand [81] • Provide access to support services for dying patients and their families
• Ensure dying people and their families have access to essential palliative care (initial and specialized palliative acre)- at least one local palliative care service in each district health board
• Provide induction and ongoing training for volunteers in the community assisting in palliative care
• Provide flexible palliative care to meet varying and specific needs
• Inform the public about PCS.