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. Author manuscript; available in PMC: 2015 Apr 1.
Published in final edited form as: J Ambul Care Manage. 2014 Apr-Jun;37(2):127–137. doi: 10.1097/JAC.0000000000000019

Table 2.

Outcomes for intervention and waitlist controls in a quasi-experimental evaluation study of a language-concordant automated telephone self-management / health coaching diabetes intervention by a low-income government-sponsored health care plan (n=252)

Outcome Intervention (n=127) Waitlist (n=125)
Baseline 6 Months Baseline 6 Months
Mean (SD) Mean (SD) Mean (SD) Mean (SD) Difference* (95% CI) Standardized Effect Size* p-value
Physical SF-12 46.1 (9.0) 47.4 (8.8) 46.5 (9.5) 45.5 (10.1) 2.0 (0.1,3.9) 0.25 0.03
Mental SF-12 48.7 (10.7) 50.4 (11.1) 49.9 (10.4) 49.4 (11.0) 1.4 (−0.9,3.6) 0.14 0.23
Mean (SD) Mean (SD) Mean (SD) Mean (SD) Difference* (95% CI) Rate Ratio* (95% CI) p-value
Self-reported days in bed in prior month 1.4 (4.5) 1.0 (3.3) 1.0 (3.2) 1.6 (5.1) −0.5 (−1.3, 0.13) 0.6 (0.3, 1.4) 0.25
Proportion Proportion Proportion Proportion Odds Ratio* (95% CI) p-value
Diabetes interference 6.3% 3.9% 8.9% 8.8% 0.5 (0.2, 1.4) 0.18
Mean (SD) Mean (SD) Mean (SD) Mean (SD) Difference* (95% CI) Standardized Effect Size* p-value
Overall Diabetes Self-Care 4.5 (1.0) 5.1 (0.9) 4.4 (1.0) 4.8 (1.1) 0.3 (0.1, 0.5) 0.29 <0.01
Medication adherence 6.5 0.8) 6.7 (0.7) 6.3 (1.5) 6.5 (1.1) 0.0 (−0.2, 0.2) 0.01 0.87
Self-efficacy 76.7 (13.7) 82.6 (12.6) 73.5 (17.7) 80.1 (16.0) 1.1 (−2.1, 4.2) 0.07 0.49
Patient assessment of chronic illness care 44.0 (23.9) 55.5 (24.1) 45.2 (23.0) 54.9 (23.3) 1.3 (−3.0, 5.6) 0.07 0.54
Interpersonal processes of care 58.4 (11.7) 56.5 (11.1) 58.3 (11.3) 54.5 (11.3) 2.0 (−0.4, 4.4) 0.17 0.11
Hemoglobin A1c 8.0 (1.7) 7.5 (1.1) 7.9 (1.5) 7.7 (1.2) −0.3 (−0.6, 0.1) −0.22 0.13
Systolic blood pressure 129 (20.2) 129 (16.9) 128 (19.2) 128 (16.2) 0.6 (−3.8, 5.1) 0.03 0.78
Diastolic blood pressure 74.1 (12.4) 75.8 (11.6) 76.0 (12.6) 74.6 (9.9) 2.1 (−0.6, 4.9) 0.19 0.13
Low-density lipoprotein 121.0 (42.4) 106.0 (33.0) 98.9 (29.1) 90.8 (25.4) 11.0 (−6.5, 28.4) 0.28 0.22
*

Regression adjusted for baseline values.

Proportion of participants choosing responses of “often” or “always.”