Table 5: Evaluation of the CDMS: Baseline Site Questionnaire (N = 21)^a.

	N	Completely Disagree	Somewhat Disagree	Slightly Agree	Mostly Agree	Completely Agree
Learning		11.6%	12.2%	21.8%	43.5%	10.9%
I quickly learn how to use it	21	2	3	3	12	1
I easily remember how to use it	21	3	3	1	13	1
It provides the ease of learning I need	21	3	3	4	10	1
It would be easy for me to improve my skill at using it	21	1	3	2	12	3
I am confident that I can learn new functions of it	21	1	1	5	12	2
I would like to learn more about how to use it	21	2	1	7	3	8
I am proficient in using it	21	5	4	10	2	0
Training		19.8%	21.0%	21.0%	34.6%	3.7%
I am satisfied with the training I received	21	3	5	4	9	0
It is easy for me to train someone to use it	21	6	5	4	5	1
It is easy for me to receive training from co-workers on how to use it	20	4	3	4	7	2
Supplemental reference material is easy to follow	19	3	4	5	7	0
Using		14.3%	16.2%	28.6%	38.1%	2.9%
I find it easy to use	21	3	3	4	10	1
I can use it without written instructions	21	3	3	5	9	1
I recover from mistakes quickly and easily	21	3	4	6	8	0
I can use it successfully every time	21	3	4	8	6	0
Performing tasks are straightforward	21	3	3	7	7	1
Usefulness		17.6%	16.8%	36.0%	24.8%	4.8%
It helps my performance in my role	21	4	3	8	5	1
It helps me to be more productive in my role	21	4	3	6	7	1
It helps me be more effective in my role	21	4	4	9	3	1
It provides me useful information to do my job well	21	3	4	6	6	2
It provides more control over my daily work activities	21	4	4	9	3	1
It does everything I would expect it to do	20	3	3	7	7	0
Daily Practice		34.6%	11.3%	13.8%	34.6%	5.7%
I use it during patient visits	20	10	5	2	2	1
It is easy to check patient data	20	6	2	2	9	1
It assists me to provide patient diabetes education	20	8	2	3	6	1
It helps me to quickly review the patient’s diabetes status	20	6	3	3	7	1
It helps me to quickly review the patient’s diabetes trends	20	7	2	3	7	1
It assists in determining which tests and/or procedures are overdue for patients with diabetes	20	8	1	2	7	2
It improves the quality of time with the patient	20	7	1	5	6	1
I am confident that it protects patient data confidentiality	19	3	2	2	11	1
Practice Planning		14.5%	19.6%	26.8%	33.0%	6.1%
It assists in setting practice goals	20	2	4	8	6	0
It assists in achieving practice goals	20	3	3	7	7	0
It helps me to quickly obtain an overview the practice status	20	4	3	3	9	1
It helps me to quickly review my practice improvements over time	20	3	4	8	5	0
It provides sufficient information to evaluate my overall performance in diabetes management	19	4	4	5	5	1
It represents patient-centred care	20	2	3	5	9	1
It allows team members to work at an enhanced professional level	20	3	4	4	7	2
It will assist the practice with obtaining incentive fees	20	2	5	4	6	3
It assists with preparing the monthly reports	20	3	5	4	5	3
CDMS		14.8%	10.9%	19.5%	49.0%	5.9%
It is easy to read the characters on the screens	21	2	3	4	9	3
Highlighting simplifies what I should focus on as important information	21	3	2	4	9	3
Organization of display screens is easy to follow	21	3	3	3	10	2
Arrangement of screens is simple to follow	21	3	2	4	10	2
It provides a user-friendly interface	21	3	2	4	11	1
Program pop-up messages are easy to understand	21	3	2	5	10	1
The output options (e.g. print chart notes, print patient list, transfer to EMR) are sufficient for my use	21	4	2	8	6	1
Automated data input functions (e.g., incentive code billings, laboratory data) are sufficient for my use	20	4	2	5	8	1
System speed is fast enough	21	4	2	1	13	1
It is reliable	20	1	4	2	12	1
Correcting mistakes is easy	21	3	2	6	10	0
It is easy to display the current status of a single patient	20	3	2	2	12	1
It is easy to update a single element of a patient’s records	20	3	2	4	9	2
It is easy to update multiple elements of a patient’s record	20	3	3	4	8	2
It is easy to display patient summary dashboards	21	3	2	4	11	1
It is easy to add (roster) a new patient	21	3	2	4	11	1
It is easy to remove (de-roster) a new patient	21	3	2	4	10	2
It is easy to display a patient’s history of a single care element	21	3	2	5	9	2
It is easy to display a list of patients in a registry	21	3	2	3	11	2
It is easy to create registry list(s) and action/recall lists for printout	21	4	2	5	10	0
It is easy to update the care element status list(s)	21	3	2	4	11	1
It is easy to display practice registry summary dashboards	21	3	2	4	11	1
It is easy to display registry summary statistics	21	3	2	4	12	0
It is easy to edit care/tracking plans of patient(s) in a registry	20	3	2	6	8	1
It is easy to display a list of all patients in MD roster	21	3	3	2	12	1
It is easy to display lists of available registries with editable MD activations and default care/tracking plans	21	3	2	4	12	0
It is easy to display lists of patients who have invalid data, with editable data	19	4	2	5	8	0
I am satisfied with the way the information is organized	21	3	3	3	11	1
Support from the Service Provider		6.0%	11.9%	19.4%	35.8%	26.9%
I am always treated courteously and in a professional manner by the service provider	17	1	2	2	6	6
The technical support provided by the service provider is helpful to resolve my problems	17	1	2	3	7	4
The service provider resolves my questions within a reasonable time	17	1	2	4	6	4
Additional training is available when I ask for it	16	1	2	4	5	4
Satisfaction		10.1%	13.8%	27.5%	44.2%	4.3%
It provides the precise information I need to manage patients more effectively	19	2	3	2	11	1
It is fun to use	20	2	3	7	7	1
I would recommend it to others	20	2	3	5	8	2
It works the way I want it to work	20	2	3	4	11	0
If I would like to continue to use it in my daily practice	19	2	3	7	6	1
It is designed for all levels of computer users	20	2	2	8	8	0
Overall, I am satisfied with it	20	2	2	5	10	1

Abbreviations: EMR, electronic medical record.

^aPercentages may appear inexact due to rounding.