Teamwork climate
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Nurse input is well received in this office.
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In this office, it is difficult to speak up if I perceive a problem with patient care.
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Disagreements in this office are resolved appropriately (i.e., not who is right but what is best for the patient).
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I have the support I need from other personnel to care for patients.
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It is easy for personnel in this office to ask questions when there is something that they do not understand.
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The physicians and nurses here work together as a well-coordinated team.
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Safety climate
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I would feel safe being treated here as a patient.
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Medical errors are handled appropriately in this office.
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I receive appropriate feedback about my performance.
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In this office, it is difficult to discuss errors.
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I am encouraged by my colleagues to report any patient safety concerns I may have.
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The culture in this office makes it easy to learn from the errors of others.
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I know the proper channels to direct questions regarding patient safety in this office.
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Working conditions
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This office does a good job of training new personnel.
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All the necessary information for diagnostic and therapeutic decisions is routinely available to me.
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This office deals constructively with problem personnel.
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Trainees in my discipline are adequately supervised.
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Job satisfaction
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I like my job.
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Working in this office is like being part of a large family.
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This office is a good place to work.
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I am proud to work at this office.
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Morale in this office is high.
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Perceptions of management
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The management of this office supports my daily efforts.
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Office management does not knowingly compromise the safety of patients.
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The levels of staffing in this office are sufficient to handle the number of patients.
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I am provided with adequate, timely information about events in the office that might affect my work.
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Stress recognition
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When my workload becomes excessive, my performance is impaired.
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I am less effective at work when fatigued.
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I am more likely to make errors in tense or hostile situations.
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Fatigue impairs my performance during emergency situations (e.g. code or cardiac arrest). |