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. 2014 Mar 29;14:139. doi: 10.1186/1472-6963-14-139

Table 4.

Item variation and internal consistency of five factors based on 160 a respondents

Teamwork climate: Cronbach’s alpha: 0.83 Mean (SD b ) ITOFC c
3. Nurse input is well received in this office.
4.23 (1.01)
0.62
24 d . In this office it is difficult to speak up if I perceive a problem with patient care.
4.00 (1.15)
0.53
30. Disagreements in this office are resolved appropriately (i.e., not who is right but what is best for the patient).
3.97 (0.97)
0.62
34. I have the support I need from other personnel to care for patients.
4.45 (0.82)
0.65
35. It is easy for personnel in this office to ask questions when there is something that they do not understand.
4.56 (0.77)
0.61
37. During emergencies, I can predict what other personnel are going to do next.
3.69 (0.88)
0.36
38. The physicians and nurses here work together as a well-coordinated team.
4.02 (0.97)
0.62
39 d . I am frequently unable to express disagreement with staff physician/ intensivists in this office.
3.50 (1.44)
0.41
45. Attending physicians/primary care providers in this office are doing a good job.
4.73 (0.49)
0.52
Safety climate: Cronbach’s alpha: 0.77
Mean (SD b )
ITOFC c
4. I would feel safe being treated here as a patient.
4.54 (0.74)
0.27
5. Medical errors are handled appropriately in this office.
4.12 (0.88)
0.60
11. I receive appropriate feedback about my performance.
3.39 (1.16)
0.56
12 d . In this office, it is difficult to discuss errors.
3.84 (1.09)
0.58
20. I am encouraged by my colleagues to report any patient safety concerns I may have.
3.80 (1.21)
0.55
21. The culture in this office makes it easy to learn from the errors of others.
3.41 (1.18)
0.63
28. I know the proper channels to direct questions regarding patient safety in this office.
4.06 (1.19)
0.46
Job satisfaction: Cronbach’s alpha: 0.74
Mean (SD b )
ITOFC c
2. I like my job.
4.75 (0.61)
0.50
8. Working in this office is like being part of a large family.
3.75 (1.13)
0.49
15. This office is a good place to work.
4.61 (0.72)
0.72
29. I am proud to work at this office.
4.46 (0.80)
0.62
41. Morale in this office is high.
4.42 (0.76)
0.32
Working conditions: Cronbach’s alpha: 0.71
Mean (SD b )
ITOFC c
6. This office does a good job at training new personnel.
3.85 (1.09)
0.64
7. All the necessary information for diagnostic and therapeutic decisions is routinely available to me.
4.18 (0.94)
0.55
18. The levels of staffing in this office are sufficient to handle the number of patients.
3.41 (1.45)
0.56
22. This office deals constructively with problem personnel.
3.50 (0.99)
0.55
42. Trainees in my discipline are adequately supervised.
3.91 (1.05)
0.63
Perceptions of management: Cronbach’s alpha: 0.67
Mean (SD b )
ITOFC c
9. Senior management of this office is doing a good job.
4.16 (1.03)
0.59
10. The management of this office supports my daily efforts.
4.09 (1.00)
0.59
17. Office management does not knowingly compromise the safety of patients.
4.20 (1.29)
0.25
19. Decision making in this office utilizes input from relevant personnel.
4.06 (0.99)
0.36
26. I am provided with adequate, timely information about events in the office that might affect my work. 3.72 (1.12) 0.39

a 160 of the 266 health care providers included in this study replied to each of the items (they had no missing/not applicable in any of the items related to the five factors).

b Standard deviation.

c ITOFC = Item-to-own-factor correlation.

d Reverse-scored items.