Table 2.

Factors associated with Pharmacist interaction time with patients at the drive-through and walk-in window

Variable	Unadjusted	P	P/E	P/E/N
Predisposing variables
Observed age range	1.07 (1.00-1.16)	1.09* (1.01-1.17)	1.07 (0.99-1.16)	1.11 (1.02-1.20)
Male	0.88* (0.79-0.99)	0.90* (0.78-0.97)	0.83* (0.75-0.93)	0.91 (0.81-1.02)
Female	-		1	1
Enabling variables		-
Drive-through interaction	0.67* (0.61-0.75)		0.70* (0.62-0.78)	0.75* (0.67-0.84)
Walk-in interaction	-		1	1
Talking on the cell phone	0.83 (0.58-1.19)		0.94 (0.65-1.34)	0.88 (0.60-1.30)
Not talking on the cell phone	-		1	1
Passengers with the patient	0.88 (0.77-1.00)		0.95 (0.82-1.09)	0.97 (0.83-1.12)
No passengers with the patient	-		1	1
Level of pharmacy busyness	0.82* (0.78-0.86)		0.82* (0.78-0.85)	0.80* (0.77-0.84)
Need variables		-	-
New prescription	1.66* (1.47-1.87)			1.72* (1.51-1.95)
Refill prescription	-			1
Mobility impaired	1.36 (0.82-2.25)			1.12 (0.66-1.85)
Non-mobility impaired	-			1
Limited English proficiency	1.21 (0.76-1.94)			0.63 (0.38-1.05)
English proficient	-			1

Note: RR = rate ratio; () is 95% confidence interval

^*is p < .05; P is the model with only predisposing variables, P/E is the model with both predisposing and enabling variables only, P/E/N is the model with the predisposing, enabling, and need variables.