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. 2014 Apr 23;14:183. doi: 10.1186/1472-6963-14-183

Table 4.

Facilitators to the provision of CMI by GPs and pharmacists

Barrier Type Facilitators to the provision of CMI
Consumers (%) n = 1000 Pharmacists (%) n = 349 GPs (%) n = 181
What do you think may help you or other pharmacists/GPs to provide CMI to customers/patients?#
Situational
More time to provide and explain CMI
82 (8.2)
184 (52.7)
81 (45.0)
Having a self-serve computer in the pharmacy or surgery to print CMI
10 (1.0)
71 (20.3)
36 (20.0)
Counselling appointments to discuss patients’ medicine
9 (0.9)
86 (24.6)
52 (28.9)
Private area in a pharmacy to discuss the CMI
6 (0.6)
NA
NA
Having CMI in different languages
6 (0.6)
114 (32.7)
52 (28.9)
Dispensing software prompts to provide and record the provision of CMI
NA
164 (47.0)
78 (43.3)
Tick box request by doctor on prescription form for pharmacist to provide CMI
NA
173 (49.6)
NA
Financial
If consumers paid for the CMI/increased reimbursement for provision of CMI
17 (1.7)
190 (54.4)
69 (38.3)
Attitudinal
Consumers having a regular pharmacist or doctor
23 (2.3)
NA
NA
Cognitive
Increased consumer awareness and request for CMI
404 (40.4)
122 (35.0)
48 (26.7)
Legislate compulsory provision of CMI
143 (14.3)
0
0
Having a summary CMI covering important points about the medicine
40 (4.0)
259 (74.2)
147 (81.7)
Other
Don’t know
145 (14.5)
0
0
  Other 91 (9.1) 6 (1.7) 6 (3.3)

#Consumer questionnaire omitted “you or other” from the question.

NA: Not asked.

Note: Responses are not mutually exclusive.