Table 4.
Barrier Type |
Facilitators to the provision of CMI |
Consumers (%) n = 1000 | Pharmacists (%) n = 349 | GPs (%) n = 181 |
---|---|---|---|---|
What do you think may help you or other pharmacists/GPs to provide CMI to customers/patients?# | ||||
Situational |
More time to provide and explain CMI |
82 (8.2) |
184 (52.7) |
81 (45.0) |
Having a self-serve computer in the pharmacy or surgery to print CMI |
10 (1.0) |
71 (20.3) |
36 (20.0) |
|
Counselling appointments to discuss patients’ medicine |
9 (0.9) |
86 (24.6) |
52 (28.9) |
|
Private area in a pharmacy to discuss the CMI |
6 (0.6) |
NA |
NA |
|
Having CMI in different languages |
6 (0.6) |
114 (32.7) |
52 (28.9) |
|
Dispensing software prompts to provide and record the provision of CMI |
NA |
164 (47.0) |
78 (43.3) |
|
Tick box request by doctor on prescription form for pharmacist to provide CMI |
NA |
173 (49.6) |
NA |
|
Financial |
If consumers paid for the CMI/increased reimbursement for provision of CMI |
17 (1.7) |
190 (54.4) |
69 (38.3) |
Attitudinal |
Consumers having a regular pharmacist or doctor |
23 (2.3) |
NA |
NA |
Cognitive |
Increased consumer awareness and request for CMI |
404 (40.4) |
122 (35.0) |
48 (26.7) |
Legislate compulsory provision of CMI |
143 (14.3) |
0 |
0 |
|
Having a summary CMI covering important points about the medicine |
40 (4.0) |
259 (74.2) |
147 (81.7) |
|
Other |
Don’t know |
145 (14.5) |
0 |
0 |
Other | 91 (9.1) | 6 (1.7) | 6 (3.3) |
#Consumer questionnaire omitted “you or other” from the question.
NA: Not asked.
Note: Responses are not mutually exclusive.