Table 2.

Factor loadings, Cronbach's alpha and corrected item-total correlations of QMCI (n = 74)

Scale and items of QMCI	Factor loadings on primary scale	Internal consistency reliability: Cronbach's α	Corrected item-total correlation
Quality planning		–
Q1 The hospital (management) board approved an annual programme for quality improvement in 2010	–		–
Monitoring of patient/professional opinions		0.742
Q2 The results of patient satisfaction surveys were formally reported to the hospital (management) board in 2010	0.534		0.450
Q3 The hospital (management) board received results of surveys of staff satisfaction in 2010	0.522		0.411
Q4 Patients incidents and adverse events are analysed and evaluated	0.585		0.491
Q5 Patients' opinion/perception is measured and evaluated	0.553		0.474
Q6 Patient complaint system is available and/or evaluated	0.534		0.440
Q7 Professional opinion/perception is measured and evaluated	0.692		0.606
Monitoring of quality systems		0.783
Q8 The hospital (management) board received regular, formal reports on quality and safety in 2010	0.720		0.593
Q9 Medical leaders received regular, formal reports on quality and safety in 2010	0.763		0.651
Q10 There is an active clinical guidelines register	0.671		0.607
Q11 Guidelines application are measured and evaluated	0.577		0.505
Improving quality by staff development		0.756
Q12 The hospital maintains a record for each member of the medical staff that contains a copy of documents related to license, education, experience and certification	0.876		0.674
Q13 The hospital maintains a record for each member of the nursing staff that contains a copy of documents related to license, education, experience and certification	0.847		0.623
Q14 The performance of all individual medical staff members is formally reviewed to determine continued competence to provide patient care services	0.553		0.545
Q15 The performance of all nursing staff members is formally reviewed to determine continued competence to provide patient care services	0.402		0.387