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. 2014 Mar 9;26(Suppl 1):100–107. doi: 10.1093/intqhc/mzu023

Table 2.

Descriptive statistics for departmental-level quality management activities (independent variable)

Quality management strategies, mean (SD) Condition
AMI (N = 73) Deliveries (N = 72) Hip fracture (N = 73) Stroke (N = 73)
SER 2.7 (1.1) 2.8 (1.1) 2.2 (0.9) 2.7 (1.2)
EBOP 3.2 (0.9) 3.7 (0.3) 2.3 (1.1) 3.0 (1.0)
PSS 2.6 (0.5) 2.7 (0.6) 2.5 (0.5) 2.5 (0.6)
CR 2.1 (1.4) 2.4 (1.4) 1.4 (1.3) 1.9 (1.5)

All measures for quality management at service level were on a range of 0 = no compliance to 4 = full compliance.