Table 3.
Item-Specific Frequencies and Summary Scores for Client Satisfaction Questionnaire (CSQ-8) among Eight COMB Participants at Week 24
COMB Participants |
|
---|---|
Item-Specific Frequencies | |
How would you rate the quality of service you have received | |
Excellent | 8 (100.0) |
Did you get the kind of service you wanted | |
Yes, generally | 1 (12.5) |
Yes, definitely | 7 (87.5) |
To what extent has our program met your needs | |
Most of my needs have been met | 1 (12.5) |
Almost all of my needs have been met | 7 (87.5) |
If a friend were in need of similar help, would you recommend our program to him or her | |
Yes, definitely | 8 (100.0) |
How satisfied are you with the amount of help you have received | |
Very satisfied | 8 (100.0) |
Have the services you received helped you to deal more effectively with your problems | |
Yes, they helped | 1 (12.5) |
Yes, they helped a great deal | 7 (87.5) |
In an overall, general sense, how satisfied are you with the service you have received | |
Mostly satisfied | 1 (12.5) |
Very satisfied | 7 (87.5) |
If you were to seek help again, would you come back to our program | |
Yes, definitely | 8 (100.0) |