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. 2014 Apr 8;3(2):e23. doi: 10.2196/resprot.3045

Table 3.

Focus group results.

Categories Themes (n, %) Examples
Expectations (N=10)

Informational resources (3, 30%) “The educational material was a plus too”
Met expectations (2, 20%) “Met expectations in terms of discussion”
Diabetes knowledge (2, 20%) “Learn a few things”
No expectations (2, 20%) “I had no expectations and was delighted”
Social interactions (1, 10%) “Intrigued by being with other people with diabetes”
Positive aspects of the site (N=55)


Informational resources (17, 31%) "Liked the comments on the items in the grocery store"

Social interaction (16, 29%) “I did enjoy interacting with others”

Diabetes knowledge (6, 11%) “have had diabetes for 25 years, but learning new things”

Usability (6, 11%) “I am a click and find person—like things immediately at my disposal”

Community resources (5, 9%) “Liked the gym, helped me to exercise”

Physical realism (3, 5%) “Liked the seasons changing in the site”

Self-management behavior change (2, 4%) “Literally changed my life in terms of treatment with insulin—rarely now takes insulin during the day”
Negative aspects of the site (N=34)


Usability (26, 76%) “background noises from others – home sounds, chewing”

Social interactions (3, 9%) “Expected larger group of participants”

Informational resources (3, 9%) “Need clarity on nutrition information by serving”

Behavioral realism (2, 6%) “Avoided gym ‘just like in real life’”
Suggestions for changes to site (N=31)


Social interaction (13, 42%) “Would be good to have group exercises”

Informational resources (9, 29%) “More variety in the grocery store”

Usability (5, 16%) “Would like to hear (bots)and read feedback”

Diabetes knowledge (3, 10%) “Would like nutritionist or other specialists at classes (podiatry, pharmacist)

Community resources (1, 3%) “Would like a walking path”