Table 4.
Adjusted associations between governing board activities and patient experience
| Governing board activities | Mean patient experience score (0–10) | P-value 1 |
|---|---|---|
| Develops new revenue sources |
|
|
| Yes |
6.1 |
P < 0.05 |
| No |
3.8 |
|
| Determines which services should be outsourced |
|
|
| Yes |
6.6 |
P < 0.01 |
| No |
4.1 |
|
| Reviews reports on patient complaints |
|
|
| Yes |
6.3 |
P < 0.05 |
| No | 4.3 |
1P-value calculated from linear regression; results remained significant after adjusting for hospital type.