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. Author manuscript; available in PMC: 2015 May 1.
Published in final edited form as: J Am Geriatr Soc. 2014 Apr 18;62(5):805–811. doi: 10.1111/jgs.12786

Table 4. Five Service Clusters.

Cluster and % of RC/AL Settings by Type of Staff
(own staff, contract, or service not available)
Services in Cluster

Basic Services
89 % own staff
7 % contract
4 % service not available
Vital Signs - radial pulse, oral temperature, blood pressure, weight
Assessment - listening for rales, post fall assessment
Blood Sugar Fingersticks
Mid-stream urine specimens
Stool specimens
Eye and nose drops
Oxygen/respiratory treatments -nebulizers, oxygen by nasal cannula
Exercise program
Transportation to medical appointments

Technically Complex Services
64 % own staff
18 % contract
18 % service not available
Rectal medications, suppositories
Rectal temperature
Intramuscular injections
Suctioning mouth with bulb syringes
Orthopedic care—cast care and applying support devices
Bladder training
Teaching and coaching breathing exercises

Assessments, Wound Care, and Therapies
43 % own staff
37 % contract
19 % service not available
Assessments – depression and mental status exam
Wound care - staging pressure ulcers, dressing changes, and culturing
Therapies - pet, relaxation/yoga, aromatherapy
Flu shots
Catheterization for urine specimen
Testing stool cards

Gastrostomy and IV Medications
18 % own staff
27 % contract
55 % service not available
Intravenous medications
Gastrostomy care – g-tube care and administering g-tube feedings

Testing and Specialty Services Drawing blood for lab samples
X-rays
Mental health services
Physical therapy
Massage therapy
Hospice
12 % own staff
73 % contract
15 % not available