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. Author manuscript; available in PMC: 2014 Nov 1.
Published in final edited form as: J Hosp Med. 2013 Sep 6;8(11):601–608. doi: 10.1002/jhm.2076

Table 4. Discharge and follow-up procedures.

H2H
(N=532)
STAAR
(N=55)

For all patients
All patients (or their caregivers) receive the following in written form at the time of discharge:
 Discharge instructions 485 (91.3%) 45 (81.8%)
 Names, doses, and frequency of all discharge medications 463 (87.4%) 42 (76.4%)
 Educational information about heart failure, when relevant 385 (72.5%) 37 (67.3%)
 Symptoms that prompt an immediate call to a physician or return to hospital 352 (66.4%) 33 (60.0%)
 Educational information about AMI 348 (65.5%) 36 (66.7%)
 Any type of emergency plan1 312 (58.8%) 26 (47.3%)
 Action plan for heart failure patients for managing changes in condition 282 (53.1%) 28 (50.9%)
 Personal health record 139 (26.3%) 23 (41.8%)
 Discharge summary 104 (19.6%) 12 (21.8%)
Patients are discharged from the hospital with an outpatient follow-up appointment already arranged
 Never 20 (3.8%) 1 (1.8%)
 Sometimes 222 (41.9%) 26 (47.3%)
 Usually 233 (44.0%) 26 (47.3%)
 Always 55 (10.4%) 2 (3.6%)
Patients with home health services are provided direct contact information for a specific inpatient physician in case of questions 249 (47.1%) 35 (63.6%)
Process is in place to ensure outpatient physicians are alerted to the patient's discharge within 48 hours of discharge 199 (37.6%) 37 (67.3%)b
Proportion of patients for whom a paper or electronic discharge summary is sent directly to the patient's primary MD
 None 43 (8.1%) 3 (5.5%)
 Some 153 (28.9%) 14 (25.5%)
 Most 200 (37.8%) 18 (32.7%)
 All 133 (25.1%) 20 (36.4%)
Patient's discharge summary typically completed and available for viewing
 Upon discharge 42 (8.0%) 5 (9.1%)
 Within 48 hours of discharge 222 (42.1%) 33 (60.0%)
 Within 7 days 94 (17.8%) 10 (18.2%)
 Within 30 days 157 (29.7%) 7 (12.7%)
 There are no explicit goals or policies defining a time-frame for completing the discharge summary 13 (2.5%) 0
Someone in the hospital is assigned to follow up on test results that return after the patient is discharged 191 (36.2%) 27 (49.1%)
Patients are regularly called after discharge to either follow up on post-discharge needs or to provide additional education 334 (63.0%) 38 (69.1%)
Home visits are arranged for all or most patients after discharge 114 (21.5%) 9 (16.4%)
After discharge, patients:
 Receive telemonitoring
  None 241 (45.5%) 12 (21.8%)a
  Some 265 (50.0%) 41 (74.6%)
  Most 23 (4.3%) 1 (1.8%)
  All 1 (0.2%) 1 (1.8%)
 Receive referrals to cardiac rehabilitation
  None 27 (5.1%) 4 (7.4%)b
  Some 190 (36.0%) 28 (51.9%)
  Most 203 (38.5%) 17 (31.5%)
  All 108 (20.5%) 5 (9.3%)
 Are enrolled in chronic disease management programs
  None 161 (30.4%) 13 (23.6%)
  Some 321 (60.7%) 34 (61.8%)
  Most 41 (7.8%) 7 (12.7%)
  All 6 (1.1%) 1 (1.8%)

For patients transferred to skilled nursing facilities

Nurse-to-nurse report is always conducted prior to transfer Information always provided to the facility upon discharge 326 (61.5%) 22 (40.0%)a
 Completed discharge summary 252 (47.6%) 27 (49.1%)
 Reconciled medication list 436 (82.3%) 46 (83.6%)
 Medication administration record 352 (66.4%) 38 (69.1%)
 Direct contact number of inpatient treating physician 180 (34.0%) 29 (52.7%)b

Numbers of missing ranged by item from 1 to 4.

a

P-value < 0.01 in unadjusted analysis.

b

P-value < 0.01 in analysis adjusted for census region and ownership type.

1

Indicates hospitals that provide direct contact information for a specific physician in case of emergency and/or any other type of emergency plan.