Table 2.

Cost-benefit analysis for the deployment and utilisation of an automated artefact generation service, e.g., a service that assists with the completion of risk assessment forms

	Individual	Organisation	Service provider
Cost(s)	Increased accountability;Risk of generating (and/or using) an “invalid” artefact;No opportunity to learn (and/or practice) manual artefact generation procedure.	Cost of deployment and maintenance;Cost of employee training;Risk of employees generating (and/or using) “invalid” artefacts;Risk of employees not learning (and/or practicing) manual artefact generation procedure;Risk of employees relying on automated services;Risk of information leakage.	Cost of development and testing;Risk of providing an “invalid” service.
Benefit(s)	Increased efficiency and productivity;Quality assurance.	Increased efficiency and productivity;Quality assurance.	Financial incentives (remuneration);Opportunities for marketing, branding and co-promotion.