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. 2013 Jul-Aug;6(6):321–329.

Table 1.

Eligible Studies: 15 Publications, 4934 Participants

Study Stakeholder group(s), N Study design Primary objective of study Data source
Taplin et al, 20107 Patients, 6 Retrospective To understand process of care and quality perspectives Interview
Dulko and Mooney, 20108 Patients, 92 Cross-sectional To understand patient perception of quality care Survey
Scandrett et al, 20109 Patients, 159 Pre-/post-design To compare quality of care with or without intervention Survey
Teno et al, 200910 Patients, 206 Longitudinal To measure quality-of-care concerns of patients Survey
Roundtree et al, 201111 Patients, 33 Retrospective To describe perceptions about care Focus group
Thind et al, 201012 Patients, 924 Cross-sectional To identify factors in satisfaction related to quality care Survey
Lis et al, 201113 Patients, 2018 Cross-sectional To assess the relationship between quality and willingness to recommend Survey
Tsianakas et al, 201214 Patients, 95 Cross-sectional To compare interviews to surveys to understand priorities for quality improvement Survey/interview
Bickell et al, 201215 Patients, 374 Longitudinal To describe perceptions of quality care Survey
Landercasper et al, 201016 Patients, 234 Retrospective To assess relationship between timeliness and patient satisfaction Survey
Wagner et al, 201017 Patients/caregivers, 39 Providers, 15 Retrospective To assess barriers and facilitators to quality care Focus group
Nelson, 201118 Providers, 20 Longitudinal To describe perceptions of staffing for quality care Interview
Bunnell et al, 201319 Providers, 74 Pre-/post-design To measure changes in perceptions of quality care Survey
Burg et al, 201020 Providers, 622 Cross-sectional To describe barriers to quality patient care Survey
Aiello Bowles et al, 20086 Thought leaders, 23 Cross-sectional To assess barriers and facilitators to quality care Interview