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. 2014 Jun 1;20(6):593–600. doi: 10.1089/tmj.2013.0287

Fig. 1.

Fig. 1.

The wound care teleassistance system. The resource nurse processes the virtual clinic with the “Frontline Communicator,” the mobile telecommunication device of the wound care teleassistance system. It includes two software applications: (1) “Frontline PDA,” which ensures real-time transmission of data from the mobile device to distant workstations; and (2) “Efon VCN,” which allows connection of the mobile device to a secure network for remote support. Audiovisual communication between the resource nurse and his or her patient can only be seen by the expert nurse with the virtual private network (VPN) of the wound care teleassistance service. This VPN is part of a secure network of the Ministry of Health and Social Services known as the Health Services Telecommunications Network (the acronym in French is RTSS). The expert nurse assesses the resource nurse with his or her computer workstation, which includes two software applications: (1) “Frontline PC,” which allows the reception of audiovisual communication from the frontline personal digital assistant (PDA); and (2) “Real VCN,” which allows the workstation to provide remote support via the RTSS network.