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. Author manuscript; available in PMC: 2014 May 30.
Published in final edited form as: J Health Care Poor Underserved. 2012 Nov;23(4):1620–1629. doi: 10.1353/hpu.2012.0189

Health Care Avoidance among People with Serious Psychological Distress: Analyses of 2007 Health Information National Trends Survey

Jiali Ye 1, Ruth Shim 2, George Rust 3
PMCID: PMC4039298  NIHMSID: NIHMS564399  PMID: 23698676

Abstract

Using data of 2007 Health Information National Trends Survey, we investigated the association between individuals’ psychological distress and their reported avoidance of medical care and assessed whether people with serious psychological distress (SPD) were more likely to report psychosocial barriers to care. After controlling for demographic and health characteristics, individuals with SPD were more likely than those without SPD to report having avoided visiting a doctor even when they suspected they should (OR=1.64, 95% CI=1.08–2.48). The distressed individuals were also more likely to agree that they avoided a doctor because of fear of having a serious illness (OR=1.99, 95% CI=1.15–3.44) or thinking about dying (OR=2.15, 95% CI=1.12–4.11). Further understanding of the mechanism under which an individuals’ mental health status may influence their perceived need for health and their use of medical services would improve the interface between mental health and primary care services.

Keywords: Psychological distress, health care, health needs, access to care


Health care avoidance is a kind of patient disengagement that impedes an individual’s health behaviors or causes them to delay obtaining health care, and thus can negatively influence an individuals’ well-being.1 While lack of health insurance and a usual source of care have been consistently identified as major barriers to getting timely care,2-4 research has also stressed the importance of psychosocial components in explaining patterns of health care utilization.5-7 According to Lauver’s Theory of Care-Seeking Behavior, a series of psychosocial variables (e.g., anxiety, denial, social norms, values) play a significant role in whether or not an individual seeks necessary health care.8 The pursuit of a better understanding of psychosocial factors that predict health care-seeking or avoidance is essential for promoting positive health outcomes and preventing disease.

Serious psychological distress (SPD) is an important individual and public health burden. It is a non-specific indicator of mental health problems such as mood or anxiety disorders and is intended to identify individuals with mental health problems severe enough to cause moderate to serious impairment in social, occupational, or school functioning. According to major national health surveys (e.g., National Health Interview Survey, Behavioral Risk Factor Surveillance System), approximately 3.2% to 4.0% of the American adult population (18 years and older) have experienced SPD in the past 30 days.9 People with lower socioeconomic status are often more vulnerable to SPD,10-12 since they are more likely to experience undesirable life events and financial problems, which can negatively influence mental health. Mental health disorders are negatively associated with health care experiences and satisfaction with care.13-15 Multiple challenges have been documented in the effort to detect and manage psychological distress successfully, such as physicians’ lack of knowledge,16 and cultural barriers and stigma among patients.17,18

Studies on the relationship between psychological distress and health services utilization have yielded inconsistent results. There is evidence showing psychological distress is an important predictor of perceived health needs, and may lead to significant or frequent use of health services.19,20 In a recent study, Dismuke and her associates examine the association between SPD and health service expenditures and utilization for seven categories in the national probability sample of the 2007 Medical Expenditure Panel Survey. Their findings showed that SPD is associated with higher total expenditures and increased use of several categories of health services, except for outpatient and inpatient hospital and dental visits.21 On the other hand, people who experience symptoms of psychological distress tend to avoid any form of help in general.22 Specifically, depression and depressive symptoms are significant barriers to health services utilization, including adherence and preventive care.23-25

These mixed results warrant further understanding and exploration to determine whether psychological distress may facilitate or hinder health care use. In particular, there is a dearth of research on how patients with SPD perceive their use of health care and psychosocial barriers to use of care. The current study sought to examine the association between individuals’ SPD and their reported avoidance of medical care, and to assess whether people with SPD are more likely to report psychosocial barriers to care compared with non-SPD individuals.

Methods

Procedure

Data used for this study were drawn from the 2007 Health Information National Trends Survey (HINTS), a biennial, cross-sectional, nationally-representative survey of American adults.26 The 2007 HINTS was conducted using a random-digit-dial telephone survey using a Computer Assisted Telephone Interview or a mailing sent to a random sample of addresses selected from the United States Postal Service. The survey had English and Spanish versions. The household response rate and the within-household response rate to the mailed survey were 40.0% and 77.4% respectively. For the random-digit-dialing sample, the response rate for the initial screener and the response rate for the full interview were 42.4% and 57%, respectively.

Sample

A total of 7,674 adults completed the 2007 HINTS. We excluded those who did not provide an answer to the question related to health care avoidance or did not have a score for psychological distress (n=598). Thus, the final sample included in the study was 7,076 adults.

Measures

Psychological distress

The Kessler-6 (K-6) instrument was used to measure nonspecific psychological distress. The six questions assess psychological distress symptoms (feeling nervous, restless, hopeless, so sad that nothing could cheer them up, so sad that everything was an effort, and worthless) during the past 30 days with a total score from 0 to 24. If an individual scores 13 or greater on the K-6 scale, they are classified as having serious psychological distress.27 K-6 has demonstrated excellent realiability (Cronbach’s alpha=0.89).28

Health care avoidance

Health care avoidance was assessed with a question: “Some people avoid visiting their doctor even when they suspect they should. Would you say this is true for you, or not true for you?” Respondents chose between true or not true. Among those who reported health care avoidance, they were asked they were asked, “How much do you agree with the following statement: I avoid seeing my doctor a) because I feel uncomfortable when my body is being examined; b) because I fear I may have a serious illness; c) because it makes me think about dying.” Responses to these statements included: strongly agree, somewhat agree, somewhat disagree, and strongly disagree.

Covariates

Sociodemographic variables included sex, age (18–34 years, 35–49 years, 50–64 years, 65 years old or older), education (lower than high school, high school, higher than high school), race (Hispanic, non-Hispanic White, non-Hispanic Black, Asian, and other races), household income (less than $20,000, $20,000 to less than $50,000, $50,000 to less than $75,000, $75,000 or more), insurance (insured, uninsured), reported health status (poor-fair, good-excellent), and usual source of care (excluding psychiatrists and other mental health professionals, whether or not respondents have a particular doctor, nurse, or other health professional that they see most often).

Statistical analyses

We used cross-tabulations to compare the characteristics of individuals who reported health care avoidance with those who did not. We used odds ratios and 95% confidence intervals from logistic regression models to assess associations between psychological status and reported health care avoidance after controlling for sociodemographic variables. Among those who avoided seeing a doctor, both univarable and multivariable logistic regressions were conducted to examine whether SPD is related to three psychosocial reasons for avoiding health care. All analyses were conducted with SUDAAN 10.0 (RTI International, Research Triangle Park, NC), which allows for weighting of the estimates of the U.S. adult population by taking into account the complex sampling design. All p-values are two-tailed, with values less than .05 considered statistically significant.

Results

Based on the 2007 HINTS, approximately 36.4% of American adults avoided seeing a doctor even when they suspected they should. Table 1 presents the characteristics of the study population and the bivariate associations between individual characteristics and health care avoidance. There are substantial differences in care avoidance according to demographic and socioeconomic characteristics of the sample. When compared with people who did not report health care avoidance, health care avoiders were more likely to be men, to be younger (18–34, or 35–49), to have lower than high school education, to have an income that is lower than $20,000, to be uninsured, to have no usual source of care, or to report poorer health status. Moreover, health care avoidance was significantly associated with severe psychological distress.

Table 1. PATIENT CHARACTERISTICS BY REPORTED HEALTH CARE AVOIDANCE (N=7076).

Avoidance of Care
Yes (n=2199)
No (n=4877)
Characteristics n Weighted % n Weighted % p values
Sex =.01
 Men 923 52.5% 1833 46.2%
 Women 1276 47.5% 3044 53.8%
Age (years) <.001
 18–34 406 35.0% 636 29.0%
 35–49 633 33.1% 1080 27.5%
 50–64 743 22.4% 1570 24.4%
 65 + 406 9.5% 1560 19.1%
Marital status =.01
 Married/living as married 1546 63.4% 3532 67.7%
 Divorced/widowed/separated 247 6.9% 694 8.7%
 Single, never married 400 29.7% 633 23.6%
Race =.08
 Hispanic 223 15.3% 369 11.2%
 Non-Hispanic White 1588 67.9% 3723 71.2%
 Non-Hispanic Black 204 10.9% 431 11.1%
 Non-Hispanic Asian 60 3.7% 131 4.9%
 Other 81 2.2% 129 1.7%
Education <.001
 Lower than high school 261 15.8% 360 11.8%
 High school 583 28.5% 1143 25.1%
 Higher than high school 1356 55.8% 3363 63.1%
Household Income ($) <.001
 <20,000 402 22.1% 657 17.0%
 20,000–49,999 632 32.9% 1233 29.2%
 50,000–74,999 371 18.3% 818 20.2%
 ≥75,000 555 26.7% 1464 33.6%
Health insurance <.001
 Yes 1777 75.9% 4436 87.5%
 No 390 24.1% 381 12.5%
Usual source of care <.01
 Yes 1507 60.0% 4047 75.2%
 No 670 40.0% 808 24.8%
Health status <.01
 Poor-fair 452 20.1% 670 14.2%
 Good-excellent 1743 79.9% 4196 85.8%
Serious psychological distress <.01
 No 1988 88.3% 4674 94.4%
 Yes 211 11.7% 203 5.6%

Table 2 shows the relationships between health care avoidance and psychological distress, which were further examined in a logistic model incorporating control of sociodemographic covariates. Those with SPD were significantly more likely to have avoided visiting a doctor (OR=1.64, 95% CI=1.08–2.48). In addition, sex, age, health insurance status, access to usual source of care, and health status remained predictors for health care avoidance, whereas important indicators of socioeconomic status, including education and income, were no longer significant.

Table 2. RESULTS OF WEIGHTED MULTIVARIABLE LOGISTIC REGRESSION ANALYSES OF HEALTH CARE AVOIDANCE IN THE 2007 HINTS SAMPLE.

Characteristics Multivariate-adjusted odds ratio
(95% Confidence Interval)
Sex
 Men 1.22 (1.04, 1.44)
 Women 1
Age (years)
 18–34 1.96 (1.45, 2.65)
 35–49 2.31 (1.74, 3.06)
 50–64 1.88 (1.48, 2.38)
 65+ 1
Marital status
 Married/living as married 0.91(0.69, 1.20)
 Divorced/widowed/separated 1.07 (0.73, 1.58)
 Single, never married 1
Race
 Hispanic 0.87 (0.50, 1.51)
 Non-Hispanic White 0.96 (0.61, 1.50)
 Non-Hispanic Black 0.72 (0.41, 1.23)
 Non-Hispanic Asian 0.67 (0.31, 1.43)
 Other 1
Education
 Lower than high school 1.10 (0.82, 1.47)
 High school 1.21 (0.97, 1.49)
 Higher than high school 1
Household Income ($)
 <20,000 1.29 (0.89, 1.86)
 20,000–49,999 1.27 (0.95, 1.69)
 50,000–74,999 1.12 (0.89, 1.41)
 ≥75,000 1
Health insurance
 Yes 0.70 (0.51, 0.95)
 No 1
Usual source of care
 Yes 0.61 (0.51, 0.75)
 No 1
Health status
 Poor-fair 1.35 (1.08, 1.69)
 Good-excellent 1
Serious psychological distress
 Yes 1.64 (1.08, 2.48)
 No 1

We also examined whether SPD is related to three psychosocial reasons for avoiding health care. All bivariate analyses show that people with SPD were likely to agree or somewhat agree with the statements that they avoided a doctor because of feeling uncomfortable when their body is being examined, or fear of having a serious illness, or thinking about dying (Table 3). Table 3 also shows the adjusted odds ratios (ORs) from logistic regressions for these reasons. Serious psychological distress was positively associated with fear of having a serious illness (OR=1.99, 95% CI=1.15–3.44) and thinking about dying (OR=2.15, 95% CI=1.12–4.11).

Table 3. CRUDE AND ADJUSTED ODDS RATIOS (OR) AND 95% CONFIDENCE INTERVALS (CI) FOR VARIABLES OF REASONS FOR AVOIDING NECESSARY HEALTH CARE COMPARING PEOPLE WITH SPD WITH THOSE WITHOUT SPD.

People with Psychological Distress
Reasons for Health
Care Avoidance
Crude
OR
95% CI of
Crude OR
Adjusted
ORa
95% CI of
Adjusted OR
I avoid seeing my doctor because I
 feel uncomfortable when my body is
 being examined (agree)
1.68 1.05–2.70 1.15 0.66–2.01
I avoid seeing my doctor because I fear
 I may have a serious illness (agree)
2.26 1.34–3.81 1.99 1.15–3.44
I avoid seeing my doctor because it
 makes me think about dying (agree)
2.99 1.74–5.16 2.15 1.12–4.11
a

ORs adjusted for age, sex, race, education, marital status, income, insurance, usual source of care, and health status.

Discussion

Consistent with many previous studies, these data show that both health insurance and usual source of care are negatively linked to health care avoidance for the overall population. Both are positive facilitating factors for obtaining medical consultation and receiving preventive care. However, these facilitating conditions cannot entirely explain the variation in health care avoidance.

Our main finding is an association between severe psychological distress and reported health care avoidance. Even after controlling for sociodemographic factors, people with SPD were more likely to report ever avoiding visiting a doctor when they suspected they should. Our findings are consistent with previous observations that people with mental health problems are more likely to engage in poor personal health behaviors, including necessary medical care utilization.29,30 However, these results should be interpreted with caution, since psychological well-being also contributes to illness perception.31 Depressed or psychologically distressed patients have higher demand for medical care and may initiate excessive acute medical service use.32 Health care avoidance in this study is merely based on the participants’ own perception of health care needs rather than the results of a medical evaluation; it is possible that people with SPD perceive higher health care needs for a symptom than people without SPD, and when they do not initiate a doctor visit for the symptom, they would consider it an avoidance of care.

Psychosocial factors such as stigma and fear of the medical establishment negatively affect the use of health services.33 We found that certain psychosocial barriers are particularly likely to be reported by psychological distressed adults as reasons for not seeking medical care. While psychological distress, particularly anxiety, can sometimes lead to preoccupation with health problems and hypochondriasis, it can also lead to avoidant behaviors and fear of being diagnosed with a serious medical condition. In addition, mental health and certain medical conditions (such as HIV/AIDS, fibromyalgia, and epilepsy) are subject to greater levels of societal stigma, and thus may lead to avoidance of health care system use.34-36

There are several potential limitations to our study. Our data did not provide information on the type of health professionals or services that the respondents reported avoiding. Additionally, because the data were self-reported, we were unable to assess whether reported health needs were based on rational and actual health care needs, or if they were based more on heightened perception of needs (stemming from excessive concern about symptoms). We are also unable to control of co-morbidities, which may increases both SPD and the need for health care use. Furthermore, low response rates may limit the application of the results to the whole population.

Health care avoidance can represent a significant barrier to health promotion and has a negative impact on the overall well-being of the adult population. More evidence is needed to identify the mechanism under which an individuals’ mental health status may influence his or her perceived need for health and their use of medical services. Previous studies used quite different sample frames (ranging from frequent primary care visitors19,20 to population-based samples37,38), and this affects interpretation of data and causes difficulties in comparing results from different studies. Research is also needed to examine whether the health care avoidance differs by types of medical care (e.g., preventive care vs. disease care). Some researchers have hypothesized that poor mental health may increase health care use for certain types of services, such as acute services, while reducing the use of preventive services.38

There is an even greater need for research on interventions or models for reducing barriers to medical care among people with psychological distress. Collaborative care, or other models of integrating behavioral health and primary care, has demonstrated improved outcomes for mental health conditions such as depression. Presumably, the behavioral health support and “warm hand-offs” from behavioral health back to primary care may also have a positive impact on appropriateness of use of primary care and preventive services as well.39-41

In summary, our findings, particularly findings on psychosocial barriers to health care utilization provide caregivers and policymakers with information on the impact of psychological distress on health care services at the population level. Studies are needed to develop models that specify the relationship between health care avoidance and factors related to access to care for both people with and without psychological distress. Future interventions should target addressing attitudes and fears about health care within psychologically distressed populations, and/or improving the interface between mental health and primary care services.

Contributor Information

Jiali Ye, National Center for Primary Care at Morehouse School of Medicine; Research Assistant Professor in the Department of Community Health & Preventive Medicine.

Ruth Shim, National Center for Primary Care at Morehouse School of Medicine; Department of Psychiatry and Behavioral Science.

George Rust, National Center for Primary Care at Morehouse School of Medicine; Department of Family Medicine.

Notes

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