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. 2014 May 15;9(6):1099–1108. doi: 10.2215/CJN.10121013

Table 5.

Relationship between CAHPS-ICH scores and global rating items and key patient characteristics

Patient Characteristic Composite Scores Global Ratings
Nephrologist Communication 
(1–4) Quality of Care (1–4) Patient Information (0–1) Kidney Doctor (1–3) Dialysis Center Staff (1–3) Dialysis Center 
(1–3)
Age (yr)
 <40 3.60 [0.05] 3.43 [0.05] 0.87 [0.02] 2.75 [0.05] 2.33 [0.08] 2.49 [0.07]
 40 to <55 3.70 [0.04] 3.44 [0.04] 0.86 [0.02] 2.77 [0.05] 2.57 [0.06] 2.54 [0.06]
 55 to <70 3.74 [0.03] 3.49 [0.04] 0.83 [0.02] 2.70 [0.04] 2.56 [0.05] 2.60 [0.05]
 ≥70 3.64 [0.05] 3.49 [0.04] 0.82 [0.02] 2.67 [0.05] 2.59 [0.06] 2.58 [0.06]
 Overall 3.67 (P=0.13; n=384) 3.46 (P=0.68; n=384) 0.85 (P=0.19; n=382) 2.72 (P=0.56; n=383) 2.51 (P=0.13; n=380) 2.55 (P=0.70; n=383)
Sex
 Male 3.69 [0.02] 3.49 [0.02] 0.85 [0.01] 2.70 [0.03] 2.54 [0.03] 2.63 [0.03]
 Female 3.69 [0.02] 3.43 [0.02] 0.83 [0.01] 2.75 [0.03] 2.53 [0.03] 2.48 [0.03]
 Overall 3.69 (P=0.87; n=379) 3.46 (P=0.24; n=379) 0.84 (P=0.52; n=377) 2.72 (P=0.39; n=378) 2.53 (P=0.91; n=375) 2.55 (P=0.03; n=378)
BMI (kg/m2)
 <20 3.59 [0.09] 3.42 [0.12] 0.88 [0.04] 2.56 [0.11] 2.42 [0.18] 2.27 [0.17]
 20 to <25 3.66 [0.04] 3.38 [0.06] 0.86 [0.02] 2.71 [0.06] 2.43 [0.08] 2.41 [0.08]
 25 to <30 3.70 [0.04] 3.48 [0.05] 0.85 [0.02] 2.72 [0.05] 2.57 [0.07] 2.67 [0.07]
 ≥30 3.71 [0.05] 3.47 [0.05] 0.84 [0.02] 2.78 [0.05] 2.55 [0.08] 2.59 [0.07]
 Overall 3.66 (P=0.70; n=356) 3.44 (P=0.41; n=356) 0.86 (P=0.88; n=354) 2.69 (P=0.47; n=355) 2.49 (P=0.37; n=352) 2.48 (P=0.01; n=355)
Ethnicity
 White/Caucasian 3.72 [0.04] 3.53 [0.04] 0.87 [0.02] 2.76 [0.05] 2.63 [0.05] 2.72 [0.05]
 African American 3.63 [0.04] 3.40 [0.04] 0.82 [0.02] 2.67 [0.05] 2.41 [0.06] 2.40 [0.06]
 Hispanic/Latino 3.77 [0.05] 3.55 [0.06] 0.82 [0.03] 2.81 [0.06] 2.66 [0.07] 2.68 [0.07]
 Other 3.66 [0.06] 3.27 [0.07] 0.83 [0.03] 2.55 [0.09] 2.33 [0.09] 2.30 [0.09]
 Overall 3.69 (P=0.17; n=377) 3.44 (P=0.01; n=377) 0.84 (P=0.10; n=375) 2.70 (P=0.10; n=376) 2.51 (P=0.003; n=373) 2.53 (P=0.001; n=376)a
Employment status
 Employed 3.72 [0.03] 3.43 [0.04] 0.84 [0.02] 2.76 [0.04] 2.59 [0.06] 2.65 [0.06]
 Unemployed 3.72 [0.04] 3.54 [0.04] 0.86 [0.02] 2.73 [0.04] 2.60 [0.05] 2.61 [0.05]
 Retired 3.62 [0.04] 3.42 [0.04] 0.85 [0.02] 2.65 [0.05] 2.41 [0.06] 2.46 [0.06]
 Other 3.74 [0.04] 3.38 [0.08] 0.78 [0.03] 2.76 [0.06] 2.54 [0.09] 2.41 [0.08]
 Overall 3.70 (P=0.24; n=361) 3.44 (P=0.12; n=361) 0.83 (P=0.14; n=359) 2.73 (P=0.44; n=360) 2.53 (P=0.08; n=357) 2.53 (P=0.07; n=360)
Time diagnosed with CKD (yr)
 <2 3.61 [0.06] 3.56 [0.05] 0.87 [0.02] 2.65 [0.07] 2.61 [0.08] 2.58 [0.08]
 2 to <4 3.64 [0.05] 3.43 [0.05] 0.84 [0.02] 2.62 [0.06] 2.50 [0.06] 2.54 [0.07]
 4 to <6 3.69 [0.05] 3.51 [0.05] 0.86 [0.02] 2.74 [0.06] 2.58 [0.06] 2.56 [0.06]
 ≥6 3.71 [0.04] 3.39 [0.04] 0.82 [0.02] 2.78 [0.05] 2.42 [0.06] 2.53 [0.06]
 Overall 3.66 (P=0.53; n=295) 3.47 (P=0.09; n=295) 0.85 (P=0.38; n=295) 2.70 (P=0.23; n=294) 2.53 (P=0.23; n=291) 2.55 (P=0.97; n=294)
Dialysis history (yr)
 <1 3.72 [0.04] 3.57 [0.04] 0.86 [0.02] 2.70 [0.05] 2.65 [0.05] 2.66 [0.06]
 1 to <2 3.76 [0.04] 3.56 [0.04] 0.86 [0.02] 2.78 [0.05] 2.55 [0.06] 2.60 [0.06]
 2 to <3 3.65 [0.04] 3.43 [0.05] 0.87 [0.02] 2.73 [0.05] 2.61 [0.06] 2.54 [0.07]
 ≥3 3.65 [0.04] 3.42 [0.04] 0.80 [0.02] 2.73 [0.04] 2.48 [0.05] 2.53 [0.05]
 Overall 3.69 (P=0.19; n=355) 3.49 (P=0.04; n=355) 0.85 (P=0.03; n=355) 2.74 (P=0.76; n=354) 2.57 (P=0.21; n=351) 2.58 (P=0.42; n=354)
Vascular access
 IV catheter 3.76 [0.04] 3.58 [0.04] 0.84 [0.02] 2.72 [0.05] 2.59 [0.06] 2.63 [0.06]
 AV fistula 3.68 [0.03] 3.45 [0.03] 0.84 [0.01] 2.73 [0.04] 2.55 [0.05] 2.56 [0.05]
 Other 3.65 [0.05] 3.37 [0.05] 0.84 [0.02] 2.68 [0.05] 2.40 [0.07] 2.46 [0.07]
 Overall 3.70 (P=0.20; n=379) 3.47 (P=0.03; n=379) 0.84 (P=0.94; n=377) 2.71(P=0.82; n=378) 2.51 (P=0.23; n=375) 2.55 (P=0.36; n=378)
Ever received anemia education
 Yes 3.74 [0.02] 3.51 [0.03] 0.89 [0.01] 2.73 [0.03] 2.60 [0.03] 2.62 [0.03]
 No 3.65 [0.02] 3.42 [0.03] 0.78 [0.01] 2.71 [0.03] 2.46 [0.03] 2.49 [0.03]
 Overall 3.69 (P=0.05; n=356) 3.47 (P=0.08; n=356) 0.84 (P=0.001; n=354)a 2.72 (P=0.71; n=355) 2.53 (P=0.04; n=352) 2.56 (P=0.06; n=356)

Data are presented as adjusted mean scores, with the SEM of the difference [between adjusted mean score and overall score]). AV, arteriovenous; IV, intravenous.

a

Indicates a significant result.