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Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey Measures
| Summary Measures |
| Communication with nurses |
| Communication with doctors |
| Responsiveness of hospital staff |
| Pain management |
| Communication about medicines |
| Providing discharge information |
| Individual Items |
| Cleanliness of hospital environment |
| Quietness of hospital environment |
| Global Items |
| Overall rating of hospital |
| Willingness to recommend hospital |
