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. Author manuscript; available in PMC: 2014 Jun 16.
Published in final edited form as: Nat Protoc. 2013 Mar 7;8(4):639–651. doi: 10.1038/nprot.2013.024

Table 2. Troubleshooting table. [As far as possible, please include the step number(s) at which the problem first becomes evident.].

Step Problem Possible Reason Solution
1 Protein precipitates either on-the column or in solution Incorrect pH The pH is not ideal for sample. Try using Mem MS Buffer at pH 8.0, or other pH values.
Incompatible detergent The membrane protein is not soluble in this detergent. Choose a different MS-compatible detergent from table 1.

9 Intermittent spray or fluctuating ion current Capillary blocked or narrow tip diameter Trim back the capillary tip with tweezers.
Protein too concentrated High protein concentrations tend to form viscous solutions making it difficult for nanospray. Dilute the sample in Mem MS Buffer.
Tip incorrectly trimmed Ensure the capillary tip is smooth and not jagged. If so, either trim back the tip with tweezers or smoothen by pushing the tweezers against the tip.

9 Loss of spray or ion current Sample aggregated See problem ‘Protein crashed out…’ above.
Gold coating stripped off the tip of the capillary Trim back the capillary tip with tweezers.
Cone covered in detergent solution Remove and clean the cone.

10 Broad peak(s) and/or excessive adducts as seen in mass spectrum Sample contains impurities and/or excess detergent, salts, and/or lipids Prepare membrane protein sample by gel filtration to increase purity and/or remove adducts (step 1B). If problem remain try a detergent screen (BOX 2).

10 Ion series offset by regular interval High concentration of detergent in sample leading to mass spectra of detergent micelles. Dilute sample into Mem MS Buffer in the absence of detergent to dilute detergent.

10 Charge state series is complicated Detergent choice affecting ionization and/or producing detergent clusters Find another detergent using the detergent screen described in BOX 2. Alter the activation energy to remove detergent from the membrane protein complex and to disrupt detergent clusters (see Figure 3)

13 No lipid bound during lipid titration Chloroform present in solution Prepare lipid stocks as described in BOX 3 with added care and patience in organics removal step
Low concentration of lipid to protein Perform higher titration series. Try another lipid type; lipid binding will be protein dependent with potential for no lipid binding.
Detergent used is not competed off by lipid Perform detergent screen as described in BOX 2 and attempt lipid binding studies thereafter.

13 Broad hump seen during lipid binding studies High concentration of lipid to protein Perform titration series at a lower concentration of lipids.
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